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INFINITI of Cincinnati - Service Center

Cincinnati, OH

4.8
222 Reviews

222 Reviews of INFINITI of Cincinnati - Service Center

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April 17, 2024

Excellent, quick, honest service! Greg was timely and upfront about what needed done & what could wait until my next visit. More

by MIKERITZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

INFINITI of Cincinnati responded

Great to read!! WE truly appreciate the 5-Stars and YOU!!!

April 15, 2024

The dealer did a great job with my car. It was very clean outside as well. I had a loaner car, very nice. Service for 60,000 miles was quite expensive, though. More

by JGAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

INFINITI of Cincinnati responded

Truly appreciate the 5-Stars and YOU!!!

April 11, 2024

Friendly atmosphere. Attentive to customer. Evan did a great job keeping me informed and explaining the work. Car was returned in record time. Nice job More

by CMIGAL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

INFINITI of Cincinnati responded

Always appreciate the support and YOU!!!

Apr 13, 2024 -

INFINITI of Cincinnati responded

Thank you all the support and the 5-Stars!!! WE appreciate YOU!!!

April 08, 2024

Great. Outstanding! Great Outstanding. Outstanding Great. Wonderful Outstanding. Great Wonderful Great Outstanding. Service. The service was great. More

by TWOLOOK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

INFINITI of Cincinnati responded

Thank you so much for the review!!! WE appreciate YOU!!!

April 01, 2024

They do a great job of customer service and maintenance. And communicate well during the service. More

by DAVERENO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing!!! WE appreciate YOU!!!

March 28, 2024

Quick, friendly service at a good price. My car was slso cleaned following service and returned promptly. Couldn’t be happier with Infiniti of Cincinnati. More

by User-c950de0bfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing!!! WE appreciate YOU!!!

March 22, 2024

Outstanding. Great attention to details. Ever since my cars have been service there I’ve never had a bad service. More

by DILLARD1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Penrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

INFINITI of Cincinnati responded

WE truly appreciate the kind words, the 5-Stars and most importantly, YOU!!!

March 21, 2024

Infiniti of Cincinnati has the very best service department in the area. The experience is always seamless, and I’ve been bringing my vehicles there for almost 25 years. If it wasn’t this way, I wou More

by LMATUSZEK17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

INFINITI of Cincinnati responded

Thank you so much for the kind words!!! WE appreciate YOU!!!

March 21, 2024

When I got a flat tire and needed to replace my tire(s), Evan helped me choose the new tires. Evan was competent as well as friendly. They also cleaned the inside of my car. I would definitely choose Evan t More

by SUSANIYOHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mar 23, 2024 -

INFINITI of Cincinnati responded

Thank you for another review!!!

March 20, 2024

Evan was competent, friendly, and helpful. He kept me informed of progress. And he reminded me to fill the tank when returning the car. More

by SUSANIYOHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Penrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
DEREK OGLETREE
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RYAN THOMPSON
Mar 23, 2024 -

INFINITI of Cincinnati responded

WE truly appreciate the review, the 5-Stars and most importantly, YOU!!!!

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