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INFINITI of Cincinnati - Service Center

Cincinnati, OH

4.8
234 Reviews

234 Reviews of INFINITI of Cincinnati - Service Center

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December 30, 2024

I always have great service with the service department. Professional, friendly, knowledgeable. The dealership is always very friendly too More

by MARIEKOEHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Good service, explained all work to be done and assisted and explained cost and levels on the next service for 60,000 miles. More

by KLROWE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

I was scheduled for Evan but I was sick and so my husband took my car in for the service. My husband left his headphone charger in the waiting room. I received a call from Greg that he was going to hold the More

by THIGGINS126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan and Greg
December 22, 2024

EXCELLENT SERVICE AS ALWAYS! DAN IS AWESOME! I'LL NEVER GO TO ANY OTHER SERVICE CENTER! More

by NICOLE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Great people great place will always go to Infiniti of Cincinnati for my car’s maintenance More

by GROBERTS0087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Greg and the tech handled bizarre and unclear noise issue with my qx80, and remained communicative throughout the repair. While not as fast as anyone would have hoped, they listened to information I uncovere More

by JOERUCHTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Great service! I truly value that they have valet service when I get my vehicle serviced with them. There is a dealership that is closer to me, but having the valet More

by MARCWATSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Evan is a great communicator. I always feel welcomed and he appreciates my business. Great service. More

by TCRSHAMROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Evan and Greg took great care of me with good recommendations. Thank you for your help. More

by SDKING0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

I went in for an oil change and a problem with the GPS in my car and on my phone not linking up. The oil change went fast. However we are still working on the GPS problem. Probably the phone , not the car. More

by SUSANIYOHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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