INFINITI of Cincinnati

Please bring refreshments back to waiting area. Needed bottled water , on the go! SNACKS SNACKS SNACKS ! Needed bottled water , on the go! SNACKS SNACKS SNACKS ! More

Shawn Olson was the perfect salesman for us. Very knowledgeable, easy to talk to and took time to answer all our questions. The dealership is very nice and comfortable, Very knowledgeable, easy to talk to and took time to answer all our questions. The dealership is very nice and comfortable, More

My husband and I had an awesome experience purchasing our QX60 from salesman Ryan Thompson. And the rest of the staff including Dan and Vince were very helpful also, QX60 from salesman Ryan Thompson. And the rest of the staff including Dan and Vince were very helpful also, More

They take good care of their Infiniti owners. Great service. Very friendly staff and extra clean and comfortable waiting area. Great service. Very friendly staff and extra clean and comfortable waiting area. More

I brought my car in because one of my tires kept reading low tire pressure after filling it several times. The original young service advisor was ready to let me go home after saying no leak was found. Afte low tire pressure after filling it several times. The original young service advisor was ready to let me go home after saying no leak was found. After I asked for the tire to be replaced under road hazard he said he would have to speak to his service manager because there wasn’t an obvious leak. Well the leak was found and it was a quick fix. This young man would have let me go home with a leaky tire if I hadn’t asked for something else to be done. I have been a customer since 2013 and usually I have impeccable service at Infiniti. More

Absolute worst car buying experience I’ve ever had after buying 12 cars the past 3 years. Derek is possibly the most unprofessional condescending person I think I’ve ever had talk to me, and keep in mind I buying 12 cars the past 3 years. Derek is possibly the most unprofessional condescending person I think I’ve ever had talk to me, and keep in mind I was in the military. He berated me for a nice amount of time, and I would love to talk to the gm to complain, but that won’t help as they’re good friends, and he will back him up. I’ve never given a dealership a bad review EVER. However this is just absolutely insane the way I was talked to. More

I stopped in with no appointment for an oil change and also inquired about a strange sound my car was making. Everything was completed quickly and I was able to make another appointment for the issue wit also inquired about a strange sound my car was making. Everything was completed quickly and I was able to make another appointment for the issue with my car. More

I'm customer of this office and I'm very satisfied for the service that I alway receive. the service that I alway receive. More

I like the dealership, been going there for years but noticed the repairs took longer than usual,(car was there all week), with no loaner car available and calls were not as expedient as I would have lik noticed the repairs took longer than usual,(car was there all week), with no loaner car available and calls were not as expedient as I would have liked. But when I received the car back, it was fixed. More

This was an amazing car buying experience. Love my car! Ryan was very helpful and responsive. He helped explain each step of the process and truly made this a great customer service experience Love my car! Ryan was very helpful and responsive. He helped explain each step of the process and truly made this a great customer service experience. I would definitely visit Infiniti of Cincinnati again. More