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INFINITI of Cincinnati

Cincinnati, OH

4.8
318 Reviews

9857 Kings Auto Mall Rd

Cincinnati, OH

45249

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318 Reviews of INFINITI of Cincinnati

July 17, 2023

Great service and job completed quickly with quality. Service team was very friendly and kept me informed of status of work being done. More

by IAM4UOFK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
Jul 17, 2023 -

INFINITI of Cincinnati responded

WE truly appreciate YOU and the 5-Stars!!!! Thank you for sharing!!!

July 16, 2023

Service at Infiniti is always top notch. Waiting room is pleasant and everyone is very friendly. More

by WHITSON100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
Jul 17, 2023 -

INFINITI of Cincinnati responded

Thank you so much for the kind words!!! WE truly appreciate YOU!!!

July 14, 2023

Very good car buying experience. Working with Ryan was a pleasure. Would recommend infiniti Cincinnati. More

by coniferb1946
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 14, 2023 -

INFINITI of Cincinnati responded

Thank you so much for the kinds words and the 5-Stars, Connie!!! WE appreciate YOU!!!

July 14, 2023

Ryan remembered what I wanted even a year later and worked with me for the best More

by sftblgrl1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DEREK OGLETREE, RYAN THOMPSON
Jul 17, 2023 -

INFINITI of Cincinnati responded

Great to read and thank you for sharing!!!! WE appreciate YOU!!!

July 12, 2023

Customer focused approach. Clear commutations. No questions or concerns are ignored. I have purchased two new vehicles from Infiniti of Cincinnati in the past 3 years. The More

by BHUTCHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Penrod, SHAWN OLSON, DAN MURPHY, GREG WIND
Jul 14, 2023 -

INFINITI of Cincinnati responded

It will always be our pleasure!!! Truly appreciate you! Thank you so much for the continued support!!!

Jul 17, 2023 -

INFINITI of Cincinnati responded

It will always be our pleasure!!! Truly appreciate you! Thank you so much for the continued support!!!

July 10, 2023

I do not need to add any other comments. .... I really shouldn't have to articulate my experience in words since you provided all the questions in your rating..... More

by DENNYY452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY, GREG WIND
Jul 10, 2023 -

INFINITI of Cincinnati responded

Thank you for the 5-Stars Denny!!!! WE appreciate YOU!!!

July 09, 2023

Very smooth transaction. Everyone was professional and nice. Loving my new QX60. We definitely recommend this dealership! More

by michele.isik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin, DEREK OGLETREE, JENN BAUMGARTNER
Jul 10, 2023 -

INFINITI of Cincinnati responded

So great to read Michele!!! Thank you so much for the support! WE truly appreciate YOU!!! All the best!

July 05, 2023

Jacob was very good and stayed in contact very well. He is an excellent employee. More

by KBEAR46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob-in service dept
Jul 06, 2023 -

INFINITI of Cincinnati responded

Great to read!!! Thank you so much for the kind words and 5-Stars!!! WE appreciate YOU!!!

July 02, 2023

Always polite and informative of what my car needs. Also the car wash is a plus!!! More

by GMABELINDA63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
Jul 03, 2023 -

INFINITI of Cincinnati responded

Thank you for the review and 4-Stars!!! WE appreciate YOU!!!!

July 02, 2023

Dan The service manager has been very informative, professional and awesome and I enjoy doing business with professionals like Him, thank you! More

by DANIELSPW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
Jul 03, 2023 -

INFINITI of Cincinnati responded

Great to read and thank you for sharing!!! WE appreciate YOU!!!

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