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INFINITI of Cincinnati

Cincinnati, OH

4.8
318 Reviews
Call Dealership (513) 583-1200
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9857 Kings Auto Mall Rd

Cincinnati, OH

45249

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318 Reviews of INFINITI of Cincinnati

August 01, 2024

Service was easy and pleasant as usual. I've been happy with the service folks for almost 15 years! More

by SHALLEN55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
Report | Print
August 01, 2024

I have always gotten good service. Service was outstanding due to the fact that we ran into traffic problems and was late and was still able to get my service done. Service manager was More

by HATCHERD49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
July 29, 2024

I was expecting a long and boring wait for my car to be serviced but was pleasantly surprised as this was not the case. Service provided was quick, friendly and professional! More

by DMATTISON-HARRIS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
Report | Print
Jul 30, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing and for the 5-Stars!!! WE appreciate YOU!!!

July 27, 2024

It was great to work with them. Shawn was awesome and closed the deal. He is very valuable to your company. Derek did a good job on the financial details. More

by billshoe80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DEREK OGLETREE, SHAWN OLSON
Report | Print
Jul 27, 2024 -

INFINITI of Cincinnati responded

We cannot thank you enough for sharing!!! WE truly appreciate YOU!!!

July 27, 2024

Did exactly what I required and in a timely manner. Communication was excellent and everyone was polite and professional More

by BUSHEY.BILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
Report | Print
Jul 27, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing and for the 5-Stars!!! WE appreciate YOU!!!

July 22, 2024

Courteous and professional interactions with Evan and the team. Excellent work performed by the technician. More

by KURT.BRINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
Report | Print
Jul 23, 2024 -

INFINITI of Cincinnati responded

WE truly appreciate you and the 5-Stars, KEN!!!

July 20, 2024

No wait, warm and inviting greetings from the service team. At this moment this review has gotten on my last nerve. More

by 4TANSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
Report | Print
Jul 22, 2024 -

INFINITI of Cincinnati responded

WE appreciate the 5-Stars and YOU!!!

July 17, 2024

Excellent service from Dan and his team. I appreciate their efforts. Dan took control of the situation. More

by JHIGGINS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
Report | Print
Jul 17, 2024 -

INFINITI of Cincinnati responded

WE appreciate the 5-Stars and YOU!!!!

July 17, 2024

Great experience. Greg the service manager was great to work with. The car wash was also very much appreciated. More

by MICHAELRHEITKAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
Report | Print
Jul 17, 2024 -

INFINITI of Cincinnati responded

WE appreciate the 5-Stars and YOU!!!

July 16, 2024

They provided prompt and friendly service. Everything was handled in a very professional manner. Thanks! More

by JEFF.MARTHA.HILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Jul 16, 2024 -

INFINITI of Cincinnati responded

We truly appreciate the 5-Stars and YOU!!! Thank you for sharing!!!

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