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INFINITI of Cincinnati

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.8
295 Reviews
INFINITI vehicles are luxury cars, which is why our dealership provides a luxury experience. Our extensive inventory includes new, used, and certified pre-owned INFINITI vehicles, so you can find the one that meets your needs. INFINITI vehicles have many luxury features, like leather seating, panoramic roofs, driver-assist tech, and more. A great way to get a look at our inventory before coming down to the dealership is by exploring our website. You can search through our inventory and filter your search by specific features, like engine, model, mileage for used vehicles, and more. If you see a vehicle you like, the vehicle page will tell you more about it. There are photos, specs, and you can even schedule a test drive right there on that page.
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9857 Kings Auto Mall Rd

Cincinnati, OH

45249

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Showing 295 reviews

July 27, 2024

Did exactly what I required and in a timely manner. Communication was excellent and everyone was polite and professional More

by BUSHEY.BILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing and for the 5-Stars!!! WE appreciate YOU!!!

July 27, 2024

It was great to work with them. Shawn was awesome and closed the deal. He is very valuable to your company. Derek did a good job on the financial details. More

by billshoe80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DEREK OGLETREE
5.0
This rating includes all reviews, with more weight given to recent reviews.
SHAWN OLSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2024 -

INFINITI of Cincinnati responded

We cannot thank you enough for sharing!!! WE truly appreciate YOU!!!

July 22, 2024

Courteous and professional interactions with Evan and the team. Excellent work performed by the technician. More

by KURT.BRINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

INFINITI of Cincinnati responded

WE truly appreciate you and the 5-Stars, KEN!!!

July 20, 2024

No wait, warm and inviting greetings from the service team. At this moment this review has gotten on my last nerve. More

by 4TANSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

INFINITI of Cincinnati responded

WE appreciate the 5-Stars and YOU!!!

July 17, 2024

Great experience. Greg the service manager was great to work with. The car wash was also very much appreciated. More

by MICHAELRHEITKAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

INFINITI of Cincinnati responded

WE appreciate the 5-Stars and YOU!!!

July 17, 2024

Excellent service from Dan and his team. I appreciate their efforts. Dan took control of the situation. More

by JHIGGINS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

INFINITI of Cincinnati responded

WE appreciate the 5-Stars and YOU!!!!

July 16, 2024

Always a great experience from scheduling online through the comprehensive service summary before leaving after oil service More

by WESTONDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing!!! WE appreciate the 5-Stars and YOU!!!

July 16, 2024

They provided prompt and friendly service. Everything was handled in a very professional manner. Thanks! More

by JEFF.MARTHA.HILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jul 16, 2024 -

INFINITI of Cincinnati responded

We truly appreciate the 5-Stars and YOU!!! Thank you for sharing!!!

July 12, 2024

Great and helpful service as usual. Rapid resolution of concerns had with the vehicle. Thanks. More

by JACQUELYNAVPALMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

INFINITI of Cincinnati responded

WE appreciate the 5-Stars and YOU!!!

July 11, 2024

Car was finished in rapid time. Cost was very reasonable and appreciated the turnaround from this dealership. More

by JHRICOVSKY68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2024 -

INFINITI of Cincinnati responded

WE appreciate the 5-Stars and YOU!!!

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