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INFINITI of Cincinnati
Cincinnati, OH
295 Reviews
INFINITI vehicles are luxury cars, which is why our dealership provides a luxury experience. Our extensive inventory includes new, used, and certified pre-owned INFINITI vehicles, so you can find the one that meets your needs. INFINITI vehicles have many luxury features, like leather seating, panoramic roofs, driver-assist tech, and more.
A great way to get a look at our inventory before coming down to the dealership is by exploring our website. You can search through our inventory and filter your search by specific features, like engine, model, mileage for used vehicles, and more.
If you see a vehicle you like, the vehicle page will tell you more about it. There are photos, specs, and you can even schedule a test drive right there on that page.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 295 reviews
August 09, 2024
My car went in on Friday, not seen till Tuesday. The problem was not diagnosed. When I took the car back to our tire company they needed a tire key. The dealer was difficult. The Dayton dealer was a The problem was not diagnosed. When I took the car back to our tire company they needed a tire key. The dealer was difficult. The Dayton dealer was able to easily help. We will go there when needed from now on. More
by ELAINENOWERY
Verified CustomerEmployees Worked With
August 08, 2024
I liken scheduling on line to pick best time for me. Evan explained the cost upfront with me. A concern in the past. Evan explained the cost upfront with me. A concern in the past. More
by KTRACY
Employees Worked With
August 07, 2024
The service department is efficient, does great work and is excellent at communicating whether it’s a phone call, text or email! is excellent at communicating whether it’s a phone call, text or email! More
by LEIGHEDISON5
August 07, 2024
Evan has excellent customer service! He explained everything to me and gave me the maintenance book so I can see what my next service will be. He explained everything to me and gave me the maintenance book so I can see what my next service will be. More
by SDKOHLS
Employees Worked With
August 04, 2024
As usual they were quick to pick up my car and leave a loaner. A great job for a reasonable price. loaner. A great job for a reasonable price. More
by MGREENCVG
August 04, 2024
The last few appointments have been extremely frustrating. We have had continued issues finishing on time. We will continue to service our car there but please recognize we bought a brand new car frustrating. We have had continued issues finishing on time. We will continue to service our car there but please recognize we bought a brand new car recently and did not consider Infinity due to the lack of quality service we have continually received over the years. More
by PMGORMAN2001
Employees Worked With
August 01, 2024
I have always gotten good service. Service was outstanding due to the fact that we ran into traffic problems and was late and was still able to get my service done. Service manager was Service was outstanding due to the fact that we ran into traffic problems and was late and was still able to get my service done. Service manager was very helpful and accommodating. More
by HATCHERD49
Employees Worked With
N/A
July 29, 2024
I was expecting a long and boring wait for my car to be serviced but was pleasantly surprised as this was not the case. Service provided was quick, friendly and professional! serviced but was pleasantly surprised as this was not the case. Service provided was quick, friendly and professional! More
by DMATTISON-HARRIS
Employees Worked With
