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INFINITI of Cincinnati

Cincinnati, OH

4.8
295 Reviews
INFINITI vehicles are luxury cars, which is why our dealership provides a luxury experience. Our extensive inventory includes new, used, and certified pre-owned INFINITI vehicles, so you can find the one that meets your needs. INFINITI vehicles have many luxury features, like leather seating, panoramic roofs, driver-assist tech, and more. A great way to get a look at our inventory before coming down to the dealership is by exploring our website. You can search through our inventory and filter your search by specific features, like engine, model, mileage for used vehicles, and more. If you see a vehicle you like, the vehicle page will tell you more about it. There are photos, specs, and you can even schedule a test drive right there on that page.
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9857 Kings Auto Mall Rd

Cincinnati, OH

45249

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Showing 295 reviews

August 21, 2024

Derek made the process very easy to purchase my car from my lease. He was prepared for us. More

by JILLIANKELLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DEREK OGLETREE
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Always a pleasure doing business with your service department. They are professionals every time we visit! More

by DAN.MCDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Appointment was easy to schedule. When I arrived, team was ready to begin service. The team kept me informed of progress and was completed in a timely manner. Great customer service!! More

by MCELFRESHB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

Happy with service. Also happy to see the new GM James Elam. Great to have a loaner, but they need to clean them before a customer is given one. More

by DOUG.1933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Great service they keep me on updated throughout the all the details what’s going on with vehicles More

by JAIROMOYA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Appointment was easy to schedule on-line. Easy checking at dealership. Greg honored my coupons, gave me an estimate - 1 hour, and car was done - washed and delivered on time. More

by STEVEWENDERFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Very smooth experience. Transparent and quick communication. Would definitely come back if more work is needed in the future More

by AJDIXON617
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Great job, great customer service. Treat their customers very well. Was very pleased with everything , the gentleman that came to pick up our car and brought it back was an excellent r More

by EMMONS.EMIT
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Explained service and program. Very helpful answering all questions. Gave an accurate estimated wait time. Very pleased More

by DRTIMM11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

service was ok but we asked about the A/C not cooling. He could not even do a quick check and just said to schedule a new date for the service. WE are not sure if service is even needed and now we are i More

by JALBRINCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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