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INFINITI of Cincinnati

Cincinnati, OH

4.8
214 Reviews
INFINITI vehicles are luxury cars, which is why our dealership provides a luxury experience. Our extensive inventory includes new, used, and certified pre-owned INFINITI vehicles, so you can find the one that meets your needs. INFINITI vehicles have many luxury features, like leather seating, panoramic roofs, driver-assist tech, and more. A great way to get a look at our inventory before coming down to the dealership is by exploring our website. You can search through our inventory and filter your search by specific features, like engine, model, mileage for used vehicles, and more. If you see a vehicle you like, the vehicle page will tell you more about it. There are photos, specs, and you can even schedule a test drive right there on that page.
Contact Dealership

9857 Kings Auto Mall Rd

Cincinnati, OH

45249

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Showing 214 reviews

March 07, 2024

Customer’s experience is a priority; upfront and transparent whether it’s good or bad news. Evan and the rest of the dealership are extremely professional and helpful in resolving issues. More

by DIKITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

INFINITI of Cincinnati responded

Great to read! WE appreciate the review, the 5-Stars and YOU!!!

March 07, 2024

Greg Wind in the service department was very accommodating with my schedule, he kept me informed on the situation with my vehicle. My vehicle was cleaned and ready to go promptly. More

by DKKNIGHT57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Penrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

INFINITI of Cincinnati responded

Great to read!! Thank you so much for sharing!!! WE appreciate YOU!!!

March 04, 2024

Everything on the list was completed on time and no issues were found after pickup. More

by EINGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing. WE truly appreciate the review, the 5-Stars and most importantly, YOU!!!

March 02, 2024

Very attentive, no games - straight to the point. Sales and finance team knew their productS More

by KINDRA952
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SHAWN OLSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
RYAN THOMPSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig who prepped my car
Mar 02, 2024 -

INFINITI of Cincinnati responded

Cannot thank you enough Kindra!!! WE truly appreciate YOU!!!

March 02, 2024

The reception was cordial, the explanations were clear, the waiting room was clean and tidy, the work was clean and fast, and the price was reasonable More

by weikang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RYAN THOMPSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

INFINITI of Cincinnati responded

Thank you so much for the review and the 5-Stars!!! WE appreciate YOU!!!

February 29, 2024

Fast and efficient service with great communication, a reasonable price, and employees who care about making sure that my service issues are resolved. More

by RACHELBURKE100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing, Rachel!!! WE truly appreciate the review, the 5-Stars and most importantly, YOU!!!

February 26, 2024

good job . ...communication on the delay due to waiting for parts could have been better More

by GDUSSICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

INFINITI of Cincinnati responded

Sorry we dropped the ball on our communication but glad we did get you taken care of. Truly appreciate the review and most importantly, YOU!!!

February 24, 2024

From reception to pick up, this was a five star service visit. Questions were promptly and thoroughly answered. This is what a service visit should be. More

by JRMORSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

INFINITI of Cincinnati responded

Cannot thank you enough for the 5-Stars and kind words!!! WE appreciate YOU!!!

February 24, 2024

My experience was great from the time Inpulled into the service bay to the time I left. Very helpful and polite staff! More

by BARB.LAMPING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

INFINITI of Cincinnati responded

Great to read Barb!!! We truly appreciate the review, 5-Stars and most importantly, YOU!!!

February 19, 2024

The service is second to none! Everyone at this dealership goes above and beyond and makes not only the shopping experience great, but the Infiniti ownership experience amazing! More

by Lisa Murray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SHAWN OLSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

INFINITI of Cincinnati responded

Great to read, Lisa!!! Truly appreciate the kind words, the recommendation and most importantly...YOU!!!

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