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INFINITI of Cincinnati

Cincinnati, OH

4.8
295 Reviews
INFINITI vehicles are luxury cars, which is why our dealership provides a luxury experience. Our extensive inventory includes new, used, and certified pre-owned INFINITI vehicles, so you can find the one that meets your needs. INFINITI vehicles have many luxury features, like leather seating, panoramic roofs, driver-assist tech, and more. A great way to get a look at our inventory before coming down to the dealership is by exploring our website. You can search through our inventory and filter your search by specific features, like engine, model, mileage for used vehicles, and more. If you see a vehicle you like, the vehicle page will tell you more about it. There are photos, specs, and you can even schedule a test drive right there on that page.
Contact Dealership

9857 Kings Auto Mall Rd

Cincinnati, OH

45249

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Showing 295 reviews

May 12, 2023

I always receive great service. Car comes back clean as well. The only downside is time to get in More

by R.FERLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023 -

INFINITI of Cincinnati responded

Thank you for the 5-Stars!!! WE appreciate YOU!!! Time is a struggle for us all in this industry and will keep trying to be and do better.

May 11, 2023

It is always perfect each time It is always perfect each time It is always perfect each time More

by JAMESEMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

INFINITI of Cincinnati responded

Cannot thank you enough James!!! WE appreciate YOU!!!

May 11, 2023

This dealership is stellar. I have been a customer of theirs since early 2000. I would not use any other dealership More

by BARRYMSNYDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

INFINITI of Cincinnati responded

Barry, WE truly appreciate YOU!!! Thank you for the kind words, the 5-Stars and all the years of support!!!

May 11, 2023

Quick courteous and efficient. Give updates regularly on the service and are a pleasure to deal with More

by MALCOLM.BALLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

INFINITI of Cincinnati responded

WE appreciate YOU, Malcolm!!! THANK YOU!!!

May 08, 2023

Fast. Efficient Great waiting area with good coffee. When they didn’t have the available personnel to do everything on a Saturday, they scheduled another More

by JRISSOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

INFINITI of Cincinnati responded

Thank you for the 5-Stars and kind words!!! WE appreciate YOU, Janalee!!!

May 05, 2023

Ryan Thompson was great to work with; no pressure, very knowledgeable, and excellent follow through. . After the sale, he has contacted me to see if I had any questions. Would absolutely look to Ryan if we More

by jimfriend54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DEREK OGLETREE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RYAN THOMPSON
May 06, 2023 -

INFINITI of Cincinnati responded

Cannot thank you enough Jim!!! Ryan enjoyed working with you as well!! WE appreciate YOU!!!

May 03, 2023

Always a great experience. Thanks for all your help all the time with the quick service More

by DENNISW2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

INFINITI of Cincinnati responded

Thank you for the 5-Stars and review Dennis!!! WE appreciate YOU!!!

April 26, 2023

Amazing experience to purchase my new QX80. Shawn was extremely knowledgeable and detailed oriented. He made my purchase very easy. I would recommend him and Infiniti of Cincinnati highly. Firs More

by meghanjohnsoncrna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DEREK OGLETREE
5.0
This rating includes all reviews, with more weight given to recent reviews.
SHAWN OLSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : VINCE WEST
Apr 26, 2023 -

INFINITI of Cincinnati responded

We cannot thank you enough for the kind words and 5-Stars Meghan!!! WE truly appreciate YOU!!!

April 24, 2023

Ryan helped me tremendously with a sell from Ohio to Florida! Made it quick and easy. 10 of of 10! More

by joshuaavila1006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DEREK OGLETREE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : VINCE WEST, RYAN THOMPSON
Apr 24, 2023 -

INFINITI of Cincinnati responded

Cannot thank you enough for sharing Joshua!!! WE truly appreciate YOU!!!

April 24, 2023

Jake was very helpful and followed up exactly as we had discussed the first time we visited the dealership. We appreciate his patience and follow up. More

by Mark C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DEREK OGLETREE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAKE NICHOLS
Apr 24, 2023 -

INFINITI of Cincinnati responded

Thank you for the great review, the 5-Stars and for your support Mark!!! WE appreciate YOU!!!

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