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INFINITI of Cincinnati

Cincinnati, OH

4.8
295 Reviews
INFINITI vehicles are luxury cars, which is why our dealership provides a luxury experience. Our extensive inventory includes new, used, and certified pre-owned INFINITI vehicles, so you can find the one that meets your needs. INFINITI vehicles have many luxury features, like leather seating, panoramic roofs, driver-assist tech, and more. A great way to get a look at our inventory before coming down to the dealership is by exploring our website. You can search through our inventory and filter your search by specific features, like engine, model, mileage for used vehicles, and more. If you see a vehicle you like, the vehicle page will tell you more about it. There are photos, specs, and you can even schedule a test drive right there on that page.
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9857 Kings Auto Mall Rd

Cincinnati, OH

45249

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Showing 295 reviews

October 12, 2023

They fit me into the schedule bc I had waited months for a replacement key. It was a super busy day in the service area and they were still very gracious to me. Evan told me the expected wait time and they More

by APRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan ?
Oct 13, 2023 -

INFINITI of Cincinnati responded

Great to read, thank you for sharing!!! WE appreciate YOU!!!

October 12, 2023

Checking in was quick. The attendant was friendly. Spoke with me before I left to go to my car. More

by ACASTELLANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

INFINITI of Cincinnati responded

Thank you for the 5-Stars and all the support August!!! WE appreciate YOU!!!

October 11, 2023

Services personnel was very professional and were able to take care of the maintenance of my car without prior appointment. More

by HICRESPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

INFINITI of Cincinnati responded

Thank you for sharing!!! WE truly appreciate YOU!!!

October 10, 2023

Javion was excellent. I will recommend him to anyone wanting to buy a car at this dealership. More

by tbattelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javion Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

INFINITI of Cincinnati responded

Wonderful to read and we feel the same! Truly appreciate you Tracy!!!

October 08, 2023

Grateful to have the attention of Greg when I run into a problem and he is quick to respond. More

by IBGIESSL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

INFINITI of Cincinnati responded

Great to read and we are grateful to have you as a customer!!! THANK YOU!!!

October 05, 2023

We bought a JX35 Infiniti in 2013. Ever since we have regularly valet services to that car dealership for oil changes and tuneup etc. They have always excellent, Quick, very trustw More

by ANNIECHOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valet drivers
Oct 06, 2023 -

INFINITI of Cincinnati responded

Great to read!!! Thank you so much for sharing and for all of the support over the years!!! WE appreciate YOU!!!

October 02, 2023

went in for a oil change, came out with a new car for my daughter. Always a good experience More

by DDOERGER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

INFINITI of Cincinnati responded

We truly appreciate all the years of support, kind words and most importantly...YOU, Dave!!! THANK YOU!!!!

September 29, 2023

Efficient effective and professional. due to staffing g shortage , I waited some weeks for an appointment . The service manager did an excellent job! More

by Rpoth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

INFINITI of Cincinnati responded

Thank you so much for sharing!!! WE truly appreciate YOU and apologize for the delay!!!!

September 29, 2023

My wife and I couldn't have asked for a better experience than the one we had at Infiniti of Cincinnati. Shawn was incredible as he was able to answer all of our questions, educate us on things we didn't rea More

by Falknor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DEREK OGLETREE
5.0
This rating includes all reviews, with more weight given to recent reviews.
SHAWN OLSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Penrod
Sep 29, 2023 -

INFINITI of Cincinnati responded

Absolutely wonderful to read! WE truly appreciate the kind words, the 5-Stars, the support and most importantly YOU!!!

September 16, 2023

when I called the dealership and told them my serious problem ,they said bring it right up. they gave me a loaner car and I was on my way.what more could you ask. More

by WRENCHDREYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

INFINITI of Cincinnati responded

Great to read and so happy we were able to take care of you! Thank you for sharing and for the 5-Stars! WE appreciate YOU!!!

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