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INFINITI of Cincinnati

Cincinnati, OH

4.8
295 Reviews
INFINITI vehicles are luxury cars, which is why our dealership provides a luxury experience. Our extensive inventory includes new, used, and certified pre-owned INFINITI vehicles, so you can find the one that meets your needs. INFINITI vehicles have many luxury features, like leather seating, panoramic roofs, driver-assist tech, and more. A great way to get a look at our inventory before coming down to the dealership is by exploring our website. You can search through our inventory and filter your search by specific features, like engine, model, mileage for used vehicles, and more. If you see a vehicle you like, the vehicle page will tell you more about it. There are photos, specs, and you can even schedule a test drive right there on that page.
Contact Dealership

9857 Kings Auto Mall Rd

Cincinnati, OH

45249

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Showing 295 reviews

February 03, 2024

My experiences are always amazing and professional appreciate the whole entire infinity of cincinnati team!! Can't wait to buy my new truck!! More

by rog599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

INFINITI of Cincinnati responded

Always our pleasure!!! WE appreciate you kind words, the 5-Stars and YOU!!!

February 01, 2024

Dealership is very professional. Always a pleasure to do business with. Very happy with my Q60 More

by JEFF.POPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

INFINITI of Cincinnati responded

Cannot thank you enough for the kind words and all the support you have shown! WE truly appreciate YOU, Jeff!!!

January 30, 2024

Has always given me great service. Never tried to sell me something I didn’t need. In fact they warned me when I requested something and I didn’t yet need it. Truly honest service depa More

by FRANK@FRANKD3.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing Frank! We truly appreciate the kind words and YOU!!!

January 25, 2024

Darrin is the consummate professional. I couldn’t have asked for a better buying experience. More

by KENADAMSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darrin Penrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

INFINITI of Cincinnati responded

Incredibly kind Ken!!! Cannot thank you enough SIR!!!

January 25, 2024

Very nice and knowledgeable about the cars. I would definitely buy another car from this dealership. More

by kzavakos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SHAWN OLSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RYAN THOMPSON, JAKE NICHOLS
Jan 26, 2024 -

INFINITI of Cincinnati responded

Thank you so much for the kind words and 5-Stars Karen!!! WE appreciate YOU!!!

January 20, 2024

I thought they did a great job. It was thorough and quit. And then let me know what I need gave me the ability to say yes or no More

by LOUISLUM50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

INFINITI of Cincinnati responded

Great to read! Thank you so much for sharing! WE appreciate YOU!!!

January 14, 2024

I highly recommend Jake Nichols on the sales side and Ryan Thompson on the finance side. They were great to work with and I will be referring family and friends to them when in need of a new or new to t More

by Mallen19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RYAN THOMPSON, JAKE NICHOLS
Jan 15, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing and for the 5-Stars!!! WE ALL appreciate YOU!!!

January 12, 2024

Found a very difficult problem and were able to fix it took several months to solve the issue More

by JGBINGHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

INFINITI of Cincinnati responded

Thank you so much for the 4-Stars! I am glad we were able to get you taken care of and sorry it took so long. Parts are still an industry problem with delays. WE truly appreciate YOU and thank you for allowing us to fix the problem.

January 10, 2024

They were short staffed so my one hour oil change was two hours. Because it’s a new vehicle it was free oil change but I had to drive 30 minutes there and back so really not worth all the hassle when I’m out More

by NANCYNIX68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know his name. Started with an E I think.
Jan 12, 2024 -

INFINITI of Cincinnati responded

We apologize for the delay in your service, especially for something that shouldn't take as long as it did. WE appreciate YOU and your time and clearly let you down.

January 09, 2024

INFINITI of Cincinnati was great to work with! I would recommend them to anyone looking for a new car! More

by sehirst12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Penrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RYAN THOMPSON, JAKE NICHOLS
Jan 09, 2024 -

INFINITI of Cincinnati responded

Thank you so much for the kind words and 5-Stars, Sarah!!! WE truly appreciate YOU and wish all the best!!! Tell the pooch we said HI!!

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