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INFINITI of Cincinnati

Cincinnati, OH

4.8
295 Reviews
INFINITI vehicles are luxury cars, which is why our dealership provides a luxury experience. Our extensive inventory includes new, used, and certified pre-owned INFINITI vehicles, so you can find the one that meets your needs. INFINITI vehicles have many luxury features, like leather seating, panoramic roofs, driver-assist tech, and more. A great way to get a look at our inventory before coming down to the dealership is by exploring our website. You can search through our inventory and filter your search by specific features, like engine, model, mileage for used vehicles, and more. If you see a vehicle you like, the vehicle page will tell you more about it. There are photos, specs, and you can even schedule a test drive right there on that page.
Contact Dealership

9857 Kings Auto Mall Rd

Cincinnati, OH

45249

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Showing 295 reviews

May 16, 2024

They are friendly and attentive. Sometimes it is hard to get service appointments. They are also very helpful More

by SBORNOVALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

INFINITI of Cincinnati responded

WE appreciate the review and YOU!!!

May 10, 2024

I have been working with Shawn for over 10 years and just recently picked up my newest Infiniti a couple of weeks ago. The Infiniti of Cincinnati experience is always awesome, from the sales process to finan More

by SARMBRUSTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SHAWN OLSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RYAN THOMPSON
May 10, 2024 -

INFINITI of Cincinnati responded

WE truly do appreciate all the support, the business and most importantly...YOU!!! THANK YOU!!!

May 10, 2024

The service rep was professional, knowledgeable & attentive to my needs despite not having an appointment. Service was quick & seamless. More

by MARICHARDSON357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

INFINITI of Cincinnati responded

Great to read! Thank you so much for sharing! WE appreciate YOU!!!

May 10, 2024

Dan always does a great job. His prices are fair. The car comes back clean. I’m happy. More

by ABCESMITH21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

INFINITI of Cincinnati responded

WE truly appreciate the kind words, the 5-Stars and YOU!!!

May 07, 2024

Very friendly employees willing to help. Went above and beyond to make sure we got a good offer! Finance department was excellent. Smooth and never pushy. More

by NATMOUCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javion Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RYAN THOMPSON
May 08, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing and for the 5-Stars!!! We truly appreciate YOU!!!

May 06, 2024

Professional and timely service I was happy with the speed of how quick everything was done.. Evan was great. More

by SP.OCONNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

INFINITI of Cincinnati responded

Great to read! Thank you so much for sharing!!! WE appreciate YOU!!!

April 29, 2024

Got me in quickly and was very courteous. The service entry is a little odd because I wasn't sure where to go, however the service technician was helpful once he saw me. More

by dgaynor0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

INFINITI of Cincinnati responded

WE appreciate YOU and the 5-Stars!!!

April 29, 2024

Evan Sherman was great. Give him a raise as soon as possible for his great work. More

by kai4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

INFINITI of Cincinnati responded

Thank you so much for the review! WE appreciate YOU!!!

April 29, 2024

Infiniti of Cincinnati is very professional and focused on quality customer service. Our experience with Shawn and Ryan was excellent and very thorough. Thank you so much for everything! More

by sluebbehusen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SHAWN OLSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RYAN THOMPSON
Apr 29, 2024 -

INFINITI of Cincinnati responded

So great to read!!! Thank you for sharing and for the 5-Stars!!! WE appreciate YOU!!!

April 28, 2024

Cori was very helpful and attentive to my wants and needs. Ryan in finance was very knowledgeable and made everything smooth and easy More

by ljbrown01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RYAN THOMPSON, Cori Cathcart
Apr 29, 2024 -

INFINITI of Cincinnati responded

Great to read!!! We appreciate the 5-Stars and YOU!!!

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