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INFINITI of Cincinnati

Cincinnati, OH

4.8
313 Reviews
INFINITI vehicles are luxury cars, which is why our dealership provides a luxury experience. Our extensive inventory includes new, used, and certified pre-owned INFINITI vehicles, so you can find the one that meets your needs. INFINITI vehicles have many luxury features, like leather seating, panoramic roofs, driver-assist tech, and more. A great way to get a look at our inventory before coming down to the dealership is by exploring our website. You can search through our inventory and filter your search by specific features, like engine, model, mileage for used vehicles, and more. If you see a vehicle you like, the vehicle page will tell you more about it. There are photos, specs, and you can even schedule a test drive right there on that page.
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9857 Kings Auto Mall Rd

Cincinnati, OH

45249

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Showing 313 reviews

January 01, 2025

Focus on customer satisfaction to ensure customer shopping and purchase experience is a good one. Sales personnel are not pushy and know their products. Very helpful. Finance department was great More

by gau.diane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DEREK OGLETREE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Stromberg
January 01, 2025

Excellent staff, knowledgeable, low pressure. Rick, Derek, and Alexis, were very helpful and friendly! Would definitely recommend this dealership! More

by None
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DEREK OGLETREE
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

I always have great service with the service department. Professional, friendly, knowledgeable. The dealership is always very friendly too More

by MARIEKOEHLER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Good service, explained all work to be done and assisted and explained cost and levels on the next service for 60,000 miles. More

by KLROWE64
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

I was scheduled for Evan but I was sick and so my husband took my car in for the service. My husband left his headphone charger in the waiting room. I received a call from Greg that he was going to hold the More

by THIGGINS126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan and Greg
December 22, 2024

EXCELLENT SERVICE AS ALWAYS! DAN IS AWESOME! I'LL NEVER GO TO ANY OTHER SERVICE CENTER! More

by NICOLE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Great people great place will always go to Infiniti of Cincinnati for my car’s maintenance More

by GROBERTS0087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Had a great purchase experience. Rick was able to quickly arrange the financing and had the car ready to go. It was detailed and had a full tank of gas. Handled the transaction remot More

by jon.newman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Harris
December 16, 2024

Greg and the tech handled bizarre and unclear noise issue with my qx80, and remained communicative throughout the repair. While not as fast as anyone would have hoped, they listened to information I uncovere More

by JOERUCHTI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Great service! I truly value that they have valet service when I get my vehicle serviced with them. There is a dealership that is closer to me, but having the valet More

by MARCWATSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
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