INFINITI of Chattanooga

Painless experience Andrea is by far the best service person I have ever worked with at any dealership. In fact this dealership is one of the friendliest . Andrea is by far the best service person I have ever worked with at any dealership. In fact this dealership is one of the friendliest . More

Service is the reason we own Infiniti's This is the second Infiniti I have purchased from Infiniti of Chattanooga, and the service department is the reason I bought them. After dealing with This is the second Infiniti I have purchased from Infiniti of Chattanooga, and the service department is the reason I bought them. After dealing with BMW, the Infiniti service department was great. Andrea is always very helpful and pleasant to deal with. John is always a hoot to talk with while I'm waiting on my car. As long as they keep up this service department, I will own Infiniti's More

Very Unprofessional The Lady in the service department was rude and very unprofessional to me. I went in and planned on service for my car which I had done several times The Lady in the service department was rude and very unprofessional to me. I went in and planned on service for my car which I had done several times before with good results and was surprised by this lady. She was o belittling and well just hateful. I will have to start looking for another location to take my business. I am so sorry for the people that have to work around Ms. Meshburn. I experience was so bad I did not even get my service or schedule my upcoming maintenance. I just didn't say anything got into my car and drove away. I am forced to get my new car from another location that will not be as close to my home. More

very pleasant experience Typically, I hate the car buying experience and process.....move from office to office and talk with multiple people....all typically trying to talk y Typically, I hate the car buying experience and process.....move from office to office and talk with multiple people....all typically trying to talk you into something.....not fun.... Jennifer made the process very simple for me.....she was the only person I dealt with during the buying process. She was great with my wife explaining the features of the car and actually programmed her phone for her... Turned us over to Nick to close....once again, very simple straightforward process.... Appreciate their help and my wife loves her new car More

Pleasant experience We visited the dealership with a particular vehicle in mind. Immediately bonded with Jennifer and she was able to negotiate a deal we could both live We visited the dealership with a particular vehicle in mind. Immediately bonded with Jennifer and she was able to negotiate a deal we could both live with. Everyone was cordial......... More

Great service awesome car I was able to work a deal completely on online because I was from out of town. Every person at the dealership I interacted with was professional for I was able to work a deal completely on online because I was from out of town. Every person at the dealership I interacted with was professional for my sales person Jennifer to the GM Nick. Their car was even better than I had hoped both in condition and when I drove it the first time. I would highly recommend INFINITI of Chattanooga. More

Great experience We really had a very low pressure car buying experience with Sarah. I liked how straight forward and professional the dealership is - we knew everyth We really had a very low pressure car buying experience with Sarah. I liked how straight forward and professional the dealership is - we knew everything we could about the car before getting there. They are great communicators by email, phone and in person. There was one issue with the navigation system in the car not working, but they immediately resolved the situation very fairly. The staff stayed at the dealership well after hours to help us. They were extremely hospitable. Not to mention that Sarah is just hilarious and fun to hang out with on test drives, etc. She is like the friend you never knew you had - and not just from a trying to sell you a car standpoint:). Great dealership, great staff. We would definitely buy there again and refer. More

Great experience Sarah was very patient with my decision making and purchase of my car. She was quick to respond with answers to my questions and made the process a ve Sarah was very patient with my decision making and purchase of my car. She was quick to respond with answers to my questions and made the process a very pleasant one. Great experience! More

Perfect experience I have always loved Infinity but had been trying to love a Toyota four runner. Although it was a great vehicle. Infinity will always be my choice when I have always loved Infinity but had been trying to love a Toyota four runner. Although it was a great vehicle. Infinity will always be my choice when I’m choosing. Sarah met me in the lot and assured me after she was with someone that she would find me the best to help in the meantime. Nick was the manager that helped to get our numbers where I was comfortable before I even looked at the inventory. Sarah was ready to help as soon as we chose what I could afford and made my experience stress free. Very personable. I felt like family. More

So worth the wait... I met Sarah Rhoady several months ago when I first began my car search. Throughout my (extensive) car seeking experience, she was pleasant, patient, e I met Sarah Rhoady several months ago when I first began my car search. Throughout my (extensive) car seeking experience, she was pleasant, patient, enthusiastic, knowledgeable, and kind. I can honestly recommend family, friends, and others to ask for Sarah at Infiniti Chattanooga. I brought home my new baby today, thanks Sarah! More