INFINITI of Chattanooga

Unparalled Customer Service - Advisor: Chris Bain Allow me to begin by stating that I have owned many different vehicles (BMW, Jeep, Ford, Hyundai, etc.), but this is my first Infiniti. The customer s Allow me to begin by stating that I have owned many different vehicles (BMW, Jeep, Ford, Hyundai, etc.), but this is my first Infiniti. The customer service I have experienced at Infiniti is unparalleled. I can truly say that I have NEVER received more honest, sincere, prompt, service and advice than I have from Chris Bain. At most dealerships, service advisors seem to take your business for granted by assuming you have to work with them. Chris, on the other hand, treats you as a friend and offers genuine recommendations and options within the customer's best interest. Working with Chris has turned me into a true Infiniti enthusiast. In December, my current lease will be up and I will not hesitate to purchase another Infiniti knowing that Chris will continue to provide my family with exceptional service. More

Amazing Dealership I had been car shopping with my grandmother, trying to help her find the right Infiniti, we test drove a few cars but the cars were priced too high an I had been car shopping with my grandmother, trying to help her find the right Infiniti, we test drove a few cars but the cars were priced too high and interest was ridiculous. I realized that a lot of salesmen would love nothing more than to try to take advantage of her and her age. Luckily she brought me along. She found a G37X at Infiniti of Chattanooga, she pondered on her decision for a day and I took her to test drive it. We worked with Daniel Hill and I couldn't have been happier, they did not try to push her into anything, they worked with her on getting her payment where she liked. We kept them there passed closing and nobody complained. I won't lie and say it didn't surprise me at how well we were treated, I showed up in my work clothes, that I was sure would be frowned upon, but I was pleasantly surprised by my greeting I received and the treatment of everyone there. My grandmother is a proud owner of a used G37X and she's ecstatic! I highly recommend Infiniti of Chattanooga and ask for Daniel Hill! He's great! Thank you Infiniti! More

My first purchase in sixteen years. Traded my one owner 2000 Excursion with 338,000 miles in for a 2012 EX 35. Test drove the Ex35 and 2015 QX 70. Love the EX 35. It's been 16 years sin Traded my one owner 2000 Excursion with 338,000 miles in for a 2012 EX 35. Test drove the Ex35 and 2015 QX 70. Love the EX 35. It's been 16 years since my last purchase A lot has changed. Infiniti of Chattanooga was awesome. It was a smooth no haste purchase. Everybody was so nice and helpful. Thank you, Daniel, Mr. Maddox, and Kelly for a sweet purchase. LJ Hise. More

Exceptional Customer Service Let me start by saying how welcoming everyone at this dealership is. I am a mom with young kids and had to bring them car shopping with me. Payton was Let me start by saying how welcoming everyone at this dealership is. I am a mom with young kids and had to bring them car shopping with me. Payton was beyond helpful entertaining them, moving car seats, etc. Not once was he or anyone else at this dealership annoyed by them. I found a vehicle I loved and the manager was able to negotiate reasonably. What happened next is where my review goes from great to exceptional. As I drove off the lot I noticed the A/C was not functioning properly, I immediately returned to there dealership and we arranged a date/time of my convenience to have the problem corrected. They gave me a loaner vehicle nicer than the one I had purchased to drive while mine was being fixed. That day I forgot my drivers license at the dealership and Payton drove it the 20 minutes away to my home. I would recommend this dealership to anyone, they truly go above and beyond for their customers. Thank you Infiniti of Chattanooga! More

awesome experience i arrived at the dealership hoping on a wish and prayer of finding a car in my price range, i met Payton Lowe; a young professional salesman who assur i arrived at the dealership hoping on a wish and prayer of finding a car in my price range, i met Payton Lowe; a young professional salesman who assured me he was only going to do what was best for me. To me that's a line all people in sales use, but to my surprise he did excatly that he was never pushy about the sale, almost felt like buying a car from a friend. Thanks again guys! More

Comfortable Experience Daniel Hill was very helpful & honest in helping me with what could have been a stressful purchase. He did everything he promised & made sure I was up Daniel Hill was very helpful & honest in helping me with what could have been a stressful purchase. He did everything he promised & made sure I was updated on the process. I highly recommend Daniel & Infiniti of Chattanooga. A great experience! More

Great Experience Welcoming friendly atmosphere. Jim McCord was professional and great to deal with. I would highly recommend this dealership. It was worth the drive fr Welcoming friendly atmosphere. Jim McCord was professional and great to deal with. I would highly recommend this dealership. It was worth the drive from Huntsville to Chatanooga. More

Buying a used car from a distance (Nashville). Nick was VERY responsive and honest in making a transaction from a distance work and the product matched the expectation. Very quick and efficient p Nick was VERY responsive and honest in making a transaction from a distance work and the product matched the expectation. Very quick and efficient process and I will readily do business with them again from afar if given the opportunity More

Excellent service, environment, and staff My wife and I purchased a used 2013 QX56 from this dealership. I have searched for this particular vehicle for nearly 2 months and finally found the My wife and I purchased a used 2013 QX56 from this dealership. I have searched for this particular vehicle for nearly 2 months and finally found the right vehicle for the right price. Negotiations were friendly. To summarize.....happy wife! More

Awesome experience!! From the very first phone conversation with Payton, I knew I would buy from him. I drove over 500 miles round trip and never thought twice about. This From the very first phone conversation with Payton, I knew I would buy from him. I drove over 500 miles round trip and never thought twice about. This dealership actually makes buying a car easy AND enjoyable. Everyone is so down to earth and personable. Wow!! What a breath of fresh air. I live within 20 miles of an Infiniti dealership, but couldn't get close to the car I bought from Payton. Seriously, give infiniti of Chattanooga a try, you will not be sorry. More