INFINITI of Chattanooga

Stress Free Experience From the first moment we met with Sarah we knew that we would purchase a vehicle from her. The entire family was with us during the entire experience. From the first moment we met with Sarah we knew that we would purchase a vehicle from her. The entire family was with us during the entire experience. The final paperwork completion with Kelly was very fast. They have streamlined the purchase process. We were in and out in record time. The staff was very exactly what you would expect form a high-end dealer. Richard went out of his way to make sure we were well taken care of. We were very pleased with the entire buying experience. We will definitely recommend all of our friends and family to buy here. More

The best! Excellent customer care, exceptionally friendly and accommodating! In spite of more trying circumstances on my end, this was easily the best vehicle Excellent customer care, exceptionally friendly and accommodating! In spite of more trying circumstances on my end, this was easily the best vehicle purchase transaction I've ever experienced at a dealer...and I've probably done this 15 times! Payton made it a breeze to work over the phone and in less than 24 hours from initial contact I was en route to finalize the transaction. (I live in Nashville). Kelly was top notch too! More

Effeicient and friendly Brent Carmichael was very helpful and understood what I was looking for after speaking for 10 minutes. It was a pleasure doing business with Infiniti Brent Carmichael was very helpful and understood what I was looking for after speaking for 10 minutes. It was a pleasure doing business with Infiniti of Chattanooga. Great professional people! More

Phenomenal experience buy a QX60 From the internet service manager, Clayton Shipley, who helped locate the exact vehicle I wanted and had it shipped in, to my sales associates, Daniel From the internet service manager, Clayton Shipley, who helped locate the exact vehicle I wanted and had it shipped in, to my sales associates, Daniel and Brent, to the manager, Richard Maddox, the purchase experience was pleasant and easy. I chose this dealership over my four local Atlanta dealerships and made the hour and a half drive because of the excellent first impression I had working with Clayton online. He was willing to go above and beyond in a way that the Atlanta dealers were not. Daniel and Brent were knowledgeable about the vehicle and showed me everything I needed to know about it. I would definitely make the drive from Atlanta to work with them again. Great team! More

Very Pleasant Experience Everyone was very courteous and made the shopping experience pleasant. I typically do not like car shopping but Sarah was so helpful in putting me in Everyone was very courteous and made the shopping experience pleasant. I typically do not like car shopping but Sarah was so helpful in putting me in the right car. A big factor in my choosing another Infiniti is that Andrea is the best Service Consultant I have ever dealt with. More

Classy service the whole way through Daniel Hill is a consummate professional and very affable too. He thoroughly explained all the car options, skillfully answered all my questions, and Daniel Hill is a consummate professional and very affable too. He thoroughly explained all the car options, skillfully answered all my questions, and was patient through all the test drives we went on, and there were quite a few. Everyone at the dealership is so welcoming from "just looking" to purchasing and financing, and then driving off the lot leaves you with no regrets. They are a class act from top to bottom and you would be hard pressed to find a better team at any dealership. Working with Kelly Bain was absolutely delightful and not at all stressful. They aim to please with class and style and didn't fall short of a truly exceptional car buy experience. More

Service with a smile Drove from Atlanta to look at a Mercedes-Benz ML350 that I saw on Cars.com. Was greeted outside by David and I asked for Daniel, whom I had been commu Drove from Atlanta to look at a Mercedes-Benz ML350 that I saw on Cars.com. Was greeted outside by David and I asked for Daniel, whom I had been communicating with via e-mail. He was not expecting me but made us feel at home. We took the car out on a drive, negotiated, spoke with Richard and Kelly and when I left I had the car I wanted at a very fabulous deal. We were offered water, pizza, soda, and coffee while there and even got the address to Shuford's bbq. This is an informed, professional, committed, courteous and friendly group. More

Excellent service Payton was very knowledgable about his dealer's vehicles as well as other brands, pointing out strengths and weaknesses, even if it wasn't as favorab Payton was very knowledgable about his dealer's vehicles as well as other brands, pointing out strengths and weaknesses, even if it wasn't as favorable for his vehicles. He's a cool guy and we feel were treated very well. Would use him again in the future if we choose Infiniti again. More

What Buying a Car Should Be Like Personalized service, the sales man called me from home after I requested financing information online. The entire team was quick and courteous from t Personalized service, the sales man called me from home after I requested financing information online. The entire team was quick and courteous from the moment I walked in the door, to the time I drove away in my new vehicle. The Sales Man found the means to finance the car on a budget most would not even consider. I have praised the whole team to my family and coworkers. I would recommend BEGINNING one's car purchasing endeavors with this group of kind, professional and effective professionals. The Sales Man who helped me from start to finish was Daniel Hill, he was world class. Thank you Daniel! Kelly wrote up and finalized my purchase with warmth and proficiency. Even the sales manager Richard took time to introduce himself to my boyfriend and I. Personalizing our experience with stories of others who had looked at the vehicle I just purchased. Customer service is a lost art in this industry, but the team at Infiniti of Chattanooga proves there is still real class to be found when buying a car. More

Excellent experience at Infiniti of Chattanooga! Recently purchased a used EX35 from Jim McCord. I enjoyed working with Mr McCord, and was pleased by the professionalism and commitment to the custome Recently purchased a used EX35 from Jim McCord. I enjoyed working with Mr McCord, and was pleased by the professionalism and commitment to the customer displayed by all of the staff at Infiniti of Chattanooga! I highly recommend this fine Dealership! More