INFINITI of Charlotte

I will not get my car serviced here again. I was charged for a service that they messed up and when I went back so they can fix their error they were trying to charge me extra money to fix an error they cau for a service that they messed up and when I went back so they can fix their error they were trying to charge me extra money to fix an error they caused. More

Heratio is an awesome advisor! I trust his guidance on optimal maintenance and repairs of my car and he has gained my full trust and admiration. optimal maintenance and repairs of my car and he has gained my full trust and admiration. More

Very dissatisfied with the overall maintenance and repair service/time on my vehicle. I will not purchase another vehicle from Infinity after this last experience. service/time on my vehicle. I will not purchase another vehicle from Infinity after this last experience. More

Gary and Pete were awesome! Great customer service. They took care of my vehicle in record time. I'm so appreciative. Thanks so much. I wouldn't take my car anywhere else but Independence Infiniti took care of my vehicle in record time. I'm so appreciative. Thanks so much. I wouldn't take my car anywhere else but Independence Infiniti More

Chris Bonner was extremely helpful, honest, and trustworthy. He made me feel welcome and answered any questions I had while purchasing my new car. Thanks Chris it’s a great purchase. trustworthy. He made me feel welcome and answered any questions I had while purchasing my new car. Thanks Chris it’s a great purchase. More

Greatest service always get my car scheduled for service when asked and keeps me up to the time to get the work done on my car when asked and keeps me up to the time to get the work done on my car More

Infinity of Charlotte on Independence is the best,I love the customer service.I have taken my car there to be served since I first got it.I wouldn't take it anywhere else to be serviced. the customer service.I have taken my car there to be served since I first got it.I wouldn't take it anywhere else to be serviced. More

I really love the excellent customer service.From the internet to in person. I saw the vehicle on line made an appointment They walked me through everything.and i was very satisfied with my choice no pre internet to in person. I saw the vehicle on line made an appointment They walked me through everything.and i was very satisfied with my choice no pressure More

Gary was excellent! I came in needing two new tires and an oil change and left with a great experience. He was very personable and professional and will ask for him again next time my car is due for servi an oil change and left with a great experience. He was very personable and professional and will ask for him again next time my car is due for service. More

I THINK THAT THE SALEMAN( RODNEY) DID A GREAT JOB WITH ASSISTANT FROM MANAGER( CHRIS) ON GETTING A BRAND NEW VEHICALE WITH NO MONEY DOWN AND OUT THE DOOR IN 1 EVENING!! THANKS ALSO TO HORATIO( SERVICE AGE ASSISTANT FROM MANAGER( CHRIS) ON GETTING A BRAND NEW VEHICALE WITH NO MONEY DOWN AND OUT THE DOOR IN 1 EVENING!! THANKS ALSO TO HORATIO( SERVICE AGENT) FOR SENDING US TO RODNEY. GREAT TEAM WORK AT THIS DEALERSHIP!! More