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INFINITI of Charlotte

Matthews, NC

4.4
197 Reviews

9103 E Independence Blvd

Matthews, NC

28105

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Showing 197 reviews

October 26, 2022

Excellent customer service, Professional manner, makes customer feel valued. Purchase was an easy process and not too lengthy. Suggestions to enhance the needs for warranty and gap very helpful. More

by rcalle21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lomax .Seon AAron
Oct 30, 2022 -

INFINITI of Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 20, 2022

I have always had an outstanding experience with this dealership. I will continue to use their services. More

by Muscatel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Wissenger
Oct 24, 2022 -

INFINITI of Charlotte responded

Muscatel, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Infiniti of Charlotte

October 19, 2022

This Infiniti dealership was well organized and the salesmanship was wonderful. The dealership was clean and very nice.. More

by Shawn Blakeney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent is a great salesman very honest..
Oct 24, 2022 -

INFINITI of Charlotte responded

Shawn Blakeney, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti of Charlotte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2022

Great experience getting my new car and I definitely will recommend to family and friends!! More

by djshaunnyce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter,Michael
Oct 12, 2022 -

INFINITI of Charlotte responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2022

Chris Bonner made my buying experience very memorable. He took ample time to explain the features of the QX60, and he fully explained services and warranties. More

by SteveCLyon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bonner and Mike Lomax
Sep 16, 2022 -

INFINITI of Charlotte responded

Hi, thank you for taking the time to leave a review for us at Infiniti of Charlotte. We're happy we could meet your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 22, 2022

Great service. Mo listened to what we were looking for and helped us find our new car in this tough market. Thanks More

by tcraven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo
Aug 26, 2022 -

INFINITI of Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2022

First of all let me address the welcoming atmosphere you are greeted with upon entering the showroom floor, the floor Manager and assorted sales associates greeted me with pleasantries instantly! When I arr More

by Ernest44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seon Aaron
Aug 11, 2022 -

INFINITI of Charlotte responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 27, 2022

I loved the service we received in purchasing the care. Mr. Chris Bonner was very thorough in discussing the features and available services available to me. Excellent customer service. He wasn't pushy or More

by rtpincham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bonner
Jul 29, 2022 -

INFINITI of Charlotte responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti of Charlotte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2022

The sales person was through in discussing the features of the Q50. He took time to answer questions on other models. More

by Griggyp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Husain, Mo
Jul 14, 2022 -

INFINITI of Charlotte responded

We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 27, 2022

Great Service as usual, everyone was professional. Karl also discussed what services would be needed on my next visit. More

by fp753296
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Brooks
Jun 29, 2022 -

INFINITI of Charlotte responded

We are very happy we could provide you with a positive experience! Us here at Infiniti of Charlotte are looking forward to your next visit with us!