INFINITI of Charlotte
Matthews, NC
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Verbal communication to discuss issues, with reference to the multi point vehicle inspection checklist, during the time of service with vehicle is important. the multi point vehicle inspection checklist, during the time of service with vehicle is important. More
There’s a focus to satisfy their customers in the service department and finish work orders as soon as possible keeping updated with digital client interaction. Individual attention is applied department and finish work orders as soon as possible keeping updated with digital client interaction. Individual attention is applied More
Very professional and friendly staff. Understood my needs and helped me achieve it without any pressure. Brent was extremely courteous and explained all the details. Mike helped with the Understood my needs and helped me achieve it without any pressure. Brent was extremely courteous and explained all the details. Mike helped with the final financing. Great experience overall. More
I’ve purchased two vehicles from this dealership, they really take care of their customers, even when I go there to service my vehicles. They make you feel important. really take care of their customers, even when I go there to service my vehicles. They make you feel important. More
Great service. Peter and Jay Were awesome giving me my new car. I honestly feel well taken care of. Will definitely be back to this Infiniti dealership Peter and Jay Were awesome giving me my new car. I honestly feel well taken care of. Will definitely be back to this Infiniti dealership More
Our experience was great! They listen to our wishes and concerns; then ensured that we left with our desires! Quit the professionals! They listen to our wishes and concerns; then ensured that we left with our desires! Quit the professionals! More
Loved buying from Infinity of Charlotte, they were very organized, clean, and the purchase was smooth. Our Salesman had a great personality and very professional. I would definitely purchase from them agai organized, clean, and the purchase was smooth. Our Salesman had a great personality and very professional. I would definitely purchase from them again and recommend his dealership More
Service rep was unprofessional and disrespectful to my wife. Forgot to do oil change during visit which was the primary reason. We have serviced our car at this dealership for its entire life and they d wife. Forgot to do oil change during visit which was the primary reason. We have serviced our car at this dealership for its entire life and they did not even recognize that. Had to start from square 1. Wife had to return the next week to have the oil changed. More