INFINITI of Charlotte

Best Q50 Dealer in the Carolinas Went to Infiniti of Charlotte over the past weekend and picked up the Q50 I wanted. Worked closely with Travis Kiser, Jimmy Herlocker, and Tamer Negu Went to Infiniti of Charlotte over the past weekend and picked up the Q50 I wanted. Worked closely with Travis Kiser, Jimmy Herlocker, and Tamer Neguib to get the deal done. Travis was the first to respond to my e-mail quickly and recommend a few things that I wouldn't have thought about if not for him, especially the Performance Wheel Package which I'm more than happy with. Jimmy and Travis both communicated quickly and easily with me to negotiate the price of the car, and made that part of the process seamless. I expected some fees to be added by the time I got to the dealership based off all the generalized things you hear about purchasing a car, and even one other Infiniti Dealership in NC said they'd probably be trying to sneak something in once I got to the dealership......WRONG! I got to the dealership and the numbers and everything we had discussed were EXACTLY the same as what had been conveyed to me via e-mail. Not a single thing had changed and the deal went through without a problem. Tamer helped me through the experience of purchasing the car at the dealership, and kept me company while I waited for all the paperwork, etc during the purchase. Overall, I was extremely surprised by how easy this was, and how pleasant these guys made it seem. They had a better offer on the car than ANY other dealership in NC and were also more willing to work with me to negotiate a fair price. Every other dealership I had either wouldn't communicate with me in the manner I wanted, or overpriced their own cars. I have no question that I'll most likely deal with Infiniti of Charlotte again next time I get another new car. The fact that they were so open, honest, and straight forward is what has won me over. Thanks again for a great car, and a great experience. More

Researching Luxury Sedans I met with Logan W as I researched new and pre-owned vehicles. Logan was incredibly helpful and very, very knowledgable about the product line; of al I met with Logan W as I researched new and pre-owned vehicles. Logan was incredibly helpful and very, very knowledgable about the product line; of all the dealers (approx. 10) I visited during my research I consider Logan to be one of the most knowledgable sales reps. This dealer is very low-key, incredibly helpful, great selection/inventory with good turn-over, and uses the no-haggle approach which is a good approach, i think. I decided to purchase another brand but if I ever buy an infiniti i'll buy from these guys. More

Great dealership! They were very helpful and knowledgeable. Salesman wasn't pushy. Every employee I worked with were very friendly and went above my expectations to ensure my satisfaction. knowledgeable. Salesman wasn't pushy. Every employee I worked with were very friendly and went above my expectations to ensure my satisfaction. More

Channing was great to work with. He was very thorough in his process and answered every question I had about the car. I would definitely recommend Channing and Infiniti of Charlotte. Jonathan his process and answered every question I had about the car. I would definitely recommend Channing and Infiniti of Charlotte. Jonathan More

I was very impressed with this dealership and I was very impressed with this dealership and inparticular with Channing & the Sales manager - honest- people with a sense of integrity & fairness I was very impressed with this dealership and inparticular with Channing & the Sales manager - honest- people with a sense of integrity & fairness in trying to earn your business. I enjoyed meeting them & will clearly be back when the time comes to get another car- give these folks the opportunity to earn your business - you will not be disappointed- More

I have received exceptional customer service at Infiniti of Charlotte. Rodney McFarlane handles my significant service needs and Bob Reeke handles my express lube needs. IOC is flexible on getting me the of Charlotte. Rodney McFarlane handles my significant service needs and Bob Reeke handles my express lube needs. IOC is flexible on getting me the appointments that I need to fit my life and schedule. I never feel taken advantage of. I'm also concerned about paying a tad more at a dealership versus another brand service shop, but the service and value are truly worth it. You get what you pay for! More

Your staff has been more than helpful from beginning to end. The timing and the quality of work has exceeded my expections. I will be a loyal customer and recommend your dealership to others. Many than end. The timing and the quality of work has exceeded my expections. I will be a loyal customer and recommend your dealership to others. Many thanks again for a job well done. More

Came in to service my car, left with a new one and have an awesome experience everytime I go in. Everyone is so helpful and friendly - great place! an awesome experience everytime I go in. Everyone is so helpful and friendly - great place! More

I'm currently a Second time purchaser & Infiniti of Charlotte and all their personnel are just wonderful! Infiniti Of Charlotte is the only dealership that I trust to take care of my pretty little G37 Charlotte and all their personnel are just wonderful! Infiniti Of Charlotte is the only dealership that I trust to take care of my pretty little G37 IPL! More

Our company has 3 Infinity vehicles that we service @Infinity of Charlotte. We purchased the vehicles through Lake Norman Infinity and had several problems with their sales and service departments. W @Infinity of Charlotte. We purchased the vehicles through Lake Norman Infinity and had several problems with their sales and service departments. We made the switch to Infinity of Charlotte about 6 months ago and Steve Kinslow has been great. Often times I don't have much notice to get a problem fixed and Steve still fits me in. I haven't interacted with their sales department but the service reps are always very helpful and inviting. I deal with dealerships 3-5 times a week and Infinity of Charlotte is one of the best I've experienced. More