INFINITI of Charlotte

Great service and proffesional technician!! I had my tire rotation on July 10, 2017 for my new sexy Q-60 the technician guy named Bill Harrigan was very kind, polite, proffessional and knowledge I had my tire rotation on July 10, 2017 for my new sexy Q-60 the technician guy named Bill Harrigan was very kind, polite, proffessional and knowledgeable in answering all my questions. I highly recommend him to everyone! More

Great Service as usual! Great customer service as usual. Did not try and up sale me services t hat I did not need or want. Was able to get me in pretty quickly even though Great customer service as usual. Did not try and up sale me services t hat I did not need or want. Was able to get me in pretty quickly even though I did not have an appointment. More

Excellent New Car Service. I went to buy a new car from Infiniti and was very pleased. The customer service was great and they weren't pushy with a hard sell. I went to buy a new car from Infiniti and was very pleased. The customer service was great and they weren't pushy with a hard sell. More

Tamer is the man! I just leased a QX60 from Tamer Naguib and the experience couldn't have been better. Not only did he give me a great price but he arranged for the ne I just leased a QX60 from Tamer Naguib and the experience couldn't have been better. Not only did he give me a great price but he arranged for the new car to be delivered the next day 4 hours away and took my old Infiniti back to the dealership for me. His professionalism and attention to detail are something that you find in very few salespeople. I honestly have nothing but great things to say about Tamer and Infiniti of Charlotte and they have earned a lifelong customer. If you want a great deal and a no pressure super helpful and easy car buying or leasing experience call Tamer and then relax. He will take care of everything and do so with a helpful customer first attitude. Seriously appreciate Tamer and Infiniti of Charlotte. A+ experience! More

Used car purchase We went to look at a used SUV, they made us feel welcomed immediately upon arrival. Tamer was our guide, and was great to work with and we felt no pr We went to look at a used SUV, they made us feel welcomed immediately upon arrival. Tamer was our guide, and was great to work with and we felt no pressure to purchase vehicle. This is the best experience I've ever had purchasing a car from a dealership.. The only reason I didn't give 5 star is because they were supposed to clean the inside of the car a little better. Tamer had to send it back a couple of times to get it done right, even then I feel like it could have been cleaned a little better. More

Oil change, Inspection ...... regular checkup Excellent Service center - No matter when I call or show up to service my car your crew always is ready to service my car. If they are too busy I wi Excellent Service center - No matter when I call or show up to service my car your crew always is ready to service my car. If they are too busy I will work with them so I can have them do the job. I rather go to you than pay less and have my car service elsewhere. Excellent people and excellent knowledge of my car and details. Thank you so much Carmen Vanorsouw More

REGULAR SERVICING Actually just a regular service visit - oil change and tire rotation. Also in checking the air filters - found some evidence of bird seed shells in th Actually just a regular service visit - oil change and tire rotation. Also in checking the air filters - found some evidence of bird seed shells in the air filter compartment - probably from some field mice who decided they liked the warmth of the engine More

Great service experience Great service all round. Steve was so helpful and courteous and I was in and out very quickly. Thank you for the great customer experience ! Great service all round. Steve was so helpful and courteous and I was in and out very quickly. Thank you for the great customer experience ! More

New car purchase Mo was extremely knowledgeable and professional. Overall, the fastest and most pleasant purchase of a car. We were pleased with the staff as a whol Mo was extremely knowledgeable and professional. Overall, the fastest and most pleasant purchase of a car. We were pleased with the staff as a whole. We would highly recommend this dealership to our friends and family. Most pleasant car buying experience by far. More

Amazing Service! I purchased an SUV for my wife from them in May 2017 and this is without question the best dealership experience I have ever had. The exact color and I purchased an SUV for my wife from them in May 2017 and this is without question the best dealership experience I have ever had. The exact color and trim she wanted was not on their lot, so they worked to secure the SUV from another dealership. Once they found the exact SUV she wanted they sent a driver to pick it up within 24 hours of locating it in order to have the vehicle to me before Mothers Day. Once I arrived to sign the paperwork a sales associate (Carlos) heard that I was surprising my wife with the new vehicle and he offered to deliver the car to my house on the morning of Mothers Day! And keep in mind, this dealership is closed on Sundays! Once he delivered the car on Sunday morning as promised he stayed for about an hour showing my wife the various features and functions. I have no doubt this type of service is their standard. I could tell early on in the process this was a very different type of dealership. I recommend them to anyone interested in an Infiniti. More