INFINITI of Charlotte
Matthews, NC
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Great Service This was my first scheduled maintenance visit and it was a very pleasant experience. Bill was very helpful and didn't try to sell me services I did n This was my first scheduled maintenance visit and it was a very pleasant experience. Bill was very helpful and didn't try to sell me services I did not need. Everyone was friendly and extremely professional. More
Professional and courteous Brandon in Servicing was a pleasure to work with. He does the proper due diligence and does not try to recommend services you don’t need which is impo Brandon in Servicing was a pleasure to work with. He does the proper due diligence and does not try to recommend services you don’t need which is important. More
Excellent Service & Knowledgeable Employees! I have been using Infiniti of Charlotte for ten years plus. I’ve always received excellent service and the service department service writers always t I have been using Infiniti of Charlotte for ten years plus. I’ve always received excellent service and the service department service writers always treat you the way you would expect from a high end dealership. They are very knowledgeable and if you have a question that is beyond their realm of knowledge they will find you an answer. I will not go to any other dealer, when I need a service done on my cars. More
Very professional , caring, technical I worked with Bobby for the first time and found him to be accommodating, articulate and friendly . He is new to this business but has the desire I worked with Bobby for the first time and found him to be accommodating, articulate and friendly . He is new to this business but has the desire to please . More
New/used auto purcahse Great experience, Ron Dixon helped us, was very knowledgeable, courteous. Arranged small warranty item repair. Brandon checked us in and everything w Great experience, Ron Dixon helped us, was very knowledgeable, courteous. Arranged small warranty item repair. Brandon checked us in and everything was great, and finished earlier than promised. More
Always great service Every time I take my car in for service I always receive great customer service. Brandon is the service representative that I usually work with and h Every time I take my car in for service I always receive great customer service. Brandon is the service representative that I usually work with and he is always on the spot with great service! More
Excellence Great customer service. They are always very attentive and personable. I wont take my vehicle anywhere else. I have been a customer for a long time a Great customer service. They are always very attentive and personable. I wont take my vehicle anywhere else. I have been a customer for a long time and will continue to come back. More
Love my INFINITI Our salesmen, Ron Dixon, was very professional, courteous and helpful.. He was never overbearing regarding my decision to purchase an Infiniti. My onl Our salesmen, Ron Dixon, was very professional, courteous and helpful.. He was never overbearing regarding my decision to purchase an Infiniti. My only recommendation would be to have an increased number on salesman on Saturdays. My husband and I waited 30 minutes before a salesmen was available to assist us. More
Purchased new Infiniti QX60 -- awesome experience! These guys are not all up in your face because they are salaried, not commission based! It makes all the difference in the world. Francois was ver These guys are not all up in your face because they are salaried, not commission based! It makes all the difference in the world. Francois was very helpful, knowledgeable and patient with our buying process. We felt like he was really trying to get us the best deal possible, rather than make us stress over it. More
Excellent Customer Service Purchased a Honda Accord and the salesperson, Ron, went above and beyond . He even responded to questions/text after hours. He was great to work wi Purchased a Honda Accord and the salesperson, Ron, went above and beyond . He even responded to questions/text after hours. He was great to work with. I would highly recommend them. Great customer service! More