INFINITI of Charlotte

what a great experience! "what a great experience!" that's what my wife said and she hates this process more than anything. she never says that. we have leased 6 infiniti's "what a great experience!" that's what my wife said and she hates this process more than anything. she never says that. we have leased 6 infiniti's at several other infiniti dealers in various other states and my most recent experience at infiniti of charlotte was by far the best. pls note that i have been bringing my previous q50 (leased at a different dealership in a different state) there for the terrific service. btw, brandon in service is great. My sales rep was tamer naguib and he could not have been more courteous, forthcoming and knowledgeable. sure, i was a tough negotiator but he hung with me and made the deal happen for a red sport. in fact, since my wife and i could not get to the dealership before closing, he even drove the papers to us to sign after hours. and because we filled out financing for the lease online, our stay at the dealership to pick up vehicle was 30 minutes at most the next day. it might have been longer but since i am a repeat q50 owner, a tutorial and feature rundown were offered but was not necessary. we left the dealership with an amazing car, some infiniti swag and a great experience. we look forward to a long term relationship (with many more vehicles) from tamer and infiniti of charlotte. More

Great Service This was my first scheduled maintenance visit and it was a very pleasant experience. Bill was very helpful and didn't try to sell me services I did n This was my first scheduled maintenance visit and it was a very pleasant experience. Bill was very helpful and didn't try to sell me services I did not need. Everyone was friendly and extremely professional. More

Professional and courteous Brandon in Servicing was a pleasure to work with. He does the proper due diligence and does not try to recommend services you don’t need which is impo Brandon in Servicing was a pleasure to work with. He does the proper due diligence and does not try to recommend services you don’t need which is important. More

Excellent Service & Knowledgeable Employees! I have been using Infiniti of Charlotte for ten years plus. I’ve always received excellent service and the service department service writers always t I have been using Infiniti of Charlotte for ten years plus. I’ve always received excellent service and the service department service writers always treat you the way you would expect from a high end dealership. They are very knowledgeable and if you have a question that is beyond their realm of knowledge they will find you an answer. I will not go to any other dealer, when I need a service done on my cars. More

Very professional , caring, technical I worked with Bobby for the first time and found him to be accommodating, articulate and friendly . He is new to this business but has the desire I worked with Bobby for the first time and found him to be accommodating, articulate and friendly . He is new to this business but has the desire to please . More

New/used auto purcahse Great experience, Ron Dixon helped us, was very knowledgeable, courteous. Arranged small warranty item repair. Brandon checked us in and everything w Great experience, Ron Dixon helped us, was very knowledgeable, courteous. Arranged small warranty item repair. Brandon checked us in and everything was great, and finished earlier than promised. More

Always great service Every time I take my car in for service I always receive great customer service. Brandon is the service representative that I usually work with and h Every time I take my car in for service I always receive great customer service. Brandon is the service representative that I usually work with and he is always on the spot with great service! More

Excellence Great customer service. They are always very attentive and personable. I wont take my vehicle anywhere else. I have been a customer for a long time a Great customer service. They are always very attentive and personable. I wont take my vehicle anywhere else. I have been a customer for a long time and will continue to come back. More

Love my INFINITI Our salesmen, Ron Dixon, was very professional, courteous and helpful.. He was never overbearing regarding my decision to purchase an Infiniti. My onl Our salesmen, Ron Dixon, was very professional, courteous and helpful.. He was never overbearing regarding my decision to purchase an Infiniti. My only recommendation would be to have an increased number on salesman on Saturdays. My husband and I waited 30 minutes before a salesmen was available to assist us. More

Purchased new Infiniti QX60 -- awesome experience! These guys are not all up in your face because they are salaried, not commission based! It makes all the difference in the world. Francois was ver These guys are not all up in your face because they are salaried, not commission based! It makes all the difference in the world. Francois was very helpful, knowledgeable and patient with our buying process. We felt like he was really trying to get us the best deal possible, rather than make us stress over it. More