INFINITI of Charlotte
Matthews, NC
Filter Reviews by Keyword
By Type
Showing 197 reviews
Pre-Owned car Jerry was helpful and worked w/finance to get us the best APR possible to match our credit score. Great experience and happy with our purchase! Jerry was helpful and worked w/finance to get us the best APR possible to match our credit score. Great experience and happy with our purchase! More
Drove miles for smiles I’d like to thank all those involved in my buying experience at Infiniti of Charlotte. I walked into the dealership nervous an unsure what to expect I’d like to thank all those involved in my buying experience at Infiniti of Charlotte. I walked into the dealership nervous an unsure what to expect but immediately knew I was in the right place. My salesman Rodney Marsh walked me through the process an explained all my options an answered all my questions (and I had a lot). There was no pressure no haggle an at the end Of the day I walked out the door with a beautiful QX80 an a sense of respect for the entire staff. More
Surprising Experience! These guys saved the day for me, helping me out of an unfortunate situation. What I thought was going to end up with the dealer providing a courtesy c These guys saved the day for me, helping me out of an unfortunate situation. What I thought was going to end up with the dealer providing a courtesy car on the weekend to alleviate the unusual set of circumstances, actually turned out with me driving out with an upgraded model! I was pleasantly surprised and couldn't be happier. More
Worth the 3 hour drive Infiniti of Charlotte has the best selection of vehicles. Everyone is courteous and professional. I walked in 30 minutes before closing and they staye Infiniti of Charlotte has the best selection of vehicles. Everyone is courteous and professional. I walked in 30 minutes before closing and they stayed there with me for 2.5 hours after hours. My car was delivered to my home in SC and I signed the papers at my job. Jason, Tamer and Rodney were excellent and made sure that everything was perfect throughout this transaction. I would definitely recommend them to everyone. This was the best car buying experience I’ve ever had. You guys ROCK! #keeppounding More
Great experience My time was limited. I test drove a car, got my credit approved and left. Samuel drove the papers to my work to be signed!! My time was limited. I test drove a car, got my credit approved and left. Samuel drove the papers to my work to be signed!! More
Vehicle search I hate car shopping, but had a great experience at this dealership. Everyone was helpful. I never felt rushed or pushed. The salesman provided us with I hate car shopping, but had a great experience at this dealership. Everyone was helpful. I never felt rushed or pushed. The salesman provided us with information and let us make our own decision. Would purchase another vehicle at this dealership. More
Mark Murphy was great to work with I walked in there to a fairly empty showroom on wednesday knowing exactly what I want, the Model, the Color etc. Mark Murphy was assigned to work with I walked in there to a fairly empty showroom on wednesday knowing exactly what I want, the Model, the Color etc. Mark Murphy was assigned to work with me. He was very helpful to walk me through the lot and understand the exact car I was interested in. Promised me he will not waste my time with the whole car shopping experience and he took good care, understood my needs, presented the numbers, completed the paperwork, and helped me drive my new car home as soon as it was possible to. This is my 3rd vehicle at Infiniti of Charlotte and each of the 3 times, was a great experience. More
Excellent sales and service team Rodney Marsh, excellent sales person to work with. Very patient, matured, helps you make wise decisions! Brad, excellent with numbers! Thanks. K Rodney Marsh, excellent sales person to work with. Very patient, matured, helps you make wise decisions! Brad, excellent with numbers! Thanks. Keep it up! Thanks Chris More
The Shop of Choice for my 2014 Q60s My second visit to Infiniti of Charlotte using Bobby both times, not only did they get me in within a day, but washed my car before they gave it back, My second visit to Infiniti of Charlotte using Bobby both times, not only did they get me in within a day, but washed my car before they gave it back, the cost was very competitive and above most they develop a trust which is the most important with so many shady Service Groups today!! Great Job!! More
Worth the trip Purchased CPO Infiniti at Infiniti of Charlotte. I worked with Chris Bonnell, who was very detailed and thorough with the car and process information Purchased CPO Infiniti at Infiniti of Charlotte. I worked with Chris Bonnell, who was very detailed and thorough with the car and process information and saw the process through to the end of purchase. I would consider purchasing from Infiniti of Charlotte again for new or used vehicles. More