![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
INFINITI of Boerne
Boerne, TX
Filter Reviews by Keyword
By Type
Showing 157 reviews
![](https://cdn-user.dealerrater.com/images/lotshot/b6d3feff-504e-455c-b288-af3a7e9eb663-orig-th.jpg)
Unique experience The entire dealership works together to insure the buying experience is as little stressful as possible. From the moment you enter this dealership you The entire dealership works together to insure the buying experience is as little stressful as possible. From the moment you enter this dealership you feel that you are their center and they go out of their way to make you feel comfortable. At no time is there pressure to buy or to add something you did not need or want. Truly an unique buying experience More
![](https://cdn-user.dealerrater.com/images/lotshot/97ed559d-ea38-472d-b862-0e44aeaea904-orig-th.jpg)
Experience was easy and enjoyable This was my first vehicle to purchase on my own and Rob made it so easy! I did not have to go to any other dealership. He truly cares about his custom This was my first vehicle to purchase on my own and Rob made it so easy! I did not have to go to any other dealership. He truly cares about his customers! I would definitely buy from here again! When I went to finance, J. Michael Crittenden was very friendly and made that process as painless as possible! Overall my experience with Infiniti of Boerne was very enjoyable! More
![](https://cdn-user.dealerrater.com/images/lotshot/288b1080-6c16-4d12-a388-a0d78ad72792-orig-th.jpg)
Awesome experience! Very friendly! Wonderful people! Great atmosphere overall! Best car buying experience so far! Would absolutely go back as well as recommend to friends Very friendly! Wonderful people! Great atmosphere overall! Best car buying experience so far! Would absolutely go back as well as recommend to friends and family! More
A new evolution in car buying experience.. Upon entering Infiniti of Boerne a couple of weeks ago; I felt like an honoree at an event. My husband and I were greeted warmly and professionally by Upon entering Infiniti of Boerne a couple of weeks ago; I felt like an honoree at an event. My husband and I were greeted warmly and professionally by Tim Hejl, a salesman with whom we had a scheduled appointment prior to visiting the dealership. Tim immediately commenced to make us very comfortable by offering coffee and other refreshments. Without further to do he took us out to the vehicle that, in fact, we had admired upon entering the dealership, not knowing that the 2017 Qx30 infiniti vehicle would be ours within thirty minutes after we entered the dealership. Yes thirty minutes..The personnel at this dealership are so well connected that we were able to complete finance paperwork with J. Michael Crittenden, a true professional .within twenty five minutes. Afterwards we were introduced to other personnel aligned with the sale, to include the Manager. All of the individuals mentioned were friendly, professional, adding to a welcoming atmosphere. We were then shown the service area, vehicle maintenance. We were greeted by a super nice service manager, Jose Rodriquez, who pointed out the key functions of the vehicle that we had purchased, along with showing us the service maintenance area. Before we left this spotless facility, we were given a complete tour of the beautiful dealership, a spacious and fully equipped waiting room, to include the beautiful and impeccable state of the art bathroom facilities.. Lastly, visiting this dealership was a real pleasure, so relaxing, no stress or fuss, and most of all my husband and I appreciated that there was a place for everything and everything in its place. Not outside sales personnel waiting to pounce on the first customer to drive up, unlike a lot of other dealership that I have visited in the past, where salesmen are all in clusters in front of the dealership.. I highly recommend this dealership to anyone looking to find personnel who subscribe to excellent Public Relations...Infiniti of Boerne is a top notch dealership. The personnel are there to serve you by rolling out the Red Carpet during each juncture of your car buying experience . Your every request is tailored to meet your needs, and let me tell you, the personnel at Infiniti will meet and exceed your expectations for the duration of your vehicle ownership. It is a pleasure to write this review! Doris Baldwin.... . More
![](https://cdn-user.dealerrater.com/images/lotshot/264d5cdf-dfe5-4516-85ca-632c08a03c96-orig-th.jpg)
Experience extraordinaire Thank you for all of your help and you’re timeless efforts finding the car that I really wanted. I would highly recommend Infiniti of Boerne. Custome Thank you for all of your help and you’re timeless efforts finding the car that I really wanted. I would highly recommend Infiniti of Boerne. Customer service and the service department are more than you can ask for. Thank you James for working so hard and finding my new car More
![](https://cdn-user.dealerrater.com/images/lotshot/2c571e5d-c2de-4ce6-a197-d567ffac9bad-orig-th.jpg)
First class!!! I love my new QX80 and my experience doing business with Infiniti Boerne, Tim Hejl and everyone else I dealt with was professional and sincere! I’m af I love my new QX80 and my experience doing business with Infiniti Boerne, Tim Hejl and everyone else I dealt with was professional and sincere! I’m afraid I would have bought a car even if I didn’t find one I liked, just for the quality of customer service! ;) More
Buying a pre-owned qx80 James in sales was wonderful to work with. The dealership offered great customer service! The process was a bit longer than we hoped, but the overall James in sales was wonderful to work with. The dealership offered great customer service! The process was a bit longer than we hoped, but the overall service was amazing. More
![](https://cdn-user.dealerrater.com/images/lotshot/9983428c-8ebb-4ab0-a444-f53569529c64-orig-th.jpg)
Great experience An overall wonderful experience . Well informed and very professional. James was very knowledgeable, patient and thorough; he ensured all details wer An overall wonderful experience . Well informed and very professional. James was very knowledgeable, patient and thorough; he ensured all details were complete and provided a complete review of the car. More
![](https://cdn-user.dealerrater.com/images/lotshot/4fe009ec-fe94-45e7-90e9-0cc3e1bdd991-orig-th.jpg)
Easy and friendly!! For being a first time car buyer the experience was amazing! Salesman wasn’t pushy and very helpful when purchasing my vehicle. Would definitely recom For being a first time car buyer the experience was amazing! Salesman wasn’t pushy and very helpful when purchasing my vehicle. Would definitely recommend buying a car from them. More
Thanks Infiniti of Boerne! Really appreciate the help in getting our first Infiniti! Great experience and worth the drive down from north of Austin. Tim literally went the extra Really appreciate the help in getting our first Infiniti! Great experience and worth the drive down from north of Austin. Tim literally went the extra miles for us! Thanks much. More