INFINITI of Boerne

Look no Further...this Dealership/James Sirbek Rocks!!! AMAZING experience!! James Sirbek is by far the best. He and Scott Parker went above & beyond, even after the sale, to ensure we were satisfied. AMAZING experience!! James Sirbek is by far the best. He and Scott Parker went above & beyond, even after the sale, to ensure we were satisfied. More

Awesomeness! James at Infiniti of Boerne made our process smooth and as painless as possible. We were able to handle pretty much everything over the phone which w James at Infiniti of Boerne made our process smooth and as painless as possible. We were able to handle pretty much everything over the phone which was huge for us. Continue doing great things James and we will be sending people your way. Thanks again for making the process seamless. More

Smooth Process All Around I am so impressed with the customer service I received from the beginning to the end of the buying process! I’ve always dreaded the car buying process I am so impressed with the customer service I received from the beginning to the end of the buying process! I’ve always dreaded the car buying process but James and J. Michael made it happen for me and my little family! Definitely exceeded my expectations! Thank you! More

No Pressure! Jeremy understood our budget. He didn’t pressure us to purchase. He was very understanding. We got what we wanted & in line with our budget. Thank you Jeremy understood our budget. He didn’t pressure us to purchase. He was very understanding. We got what we wanted & in line with our budget. Thank you Jeremy! More

Unique experience The entire dealership works together to insure the buying experience is as little stressful as possible. From the moment you enter this dealership you The entire dealership works together to insure the buying experience is as little stressful as possible. From the moment you enter this dealership you feel that you are their center and they go out of their way to make you feel comfortable. At no time is there pressure to buy or to add something you did not need or want. Truly an unique buying experience More

Experience was easy and enjoyable This was my first vehicle to purchase on my own and Rob made it so easy! I did not have to go to any other dealership. He truly cares about his custom This was my first vehicle to purchase on my own and Rob made it so easy! I did not have to go to any other dealership. He truly cares about his customers! I would definitely buy from here again! When I went to finance, J. Michael Crittenden was very friendly and made that process as painless as possible! Overall my experience with Infiniti of Boerne was very enjoyable! More

Awesome experience! Very friendly! Wonderful people! Great atmosphere overall! Best car buying experience so far! Would absolutely go back as well as recommend to friends Very friendly! Wonderful people! Great atmosphere overall! Best car buying experience so far! Would absolutely go back as well as recommend to friends and family! More

A new evolution in car buying experience.. Upon entering Infiniti of Boerne a couple of weeks ago; I felt like an honoree at an event. My husband and I were greeted warmly and professionally by Upon entering Infiniti of Boerne a couple of weeks ago; I felt like an honoree at an event. My husband and I were greeted warmly and professionally by Tim Hejl, a salesman with whom we had a scheduled appointment prior to visiting the dealership. Tim immediately commenced to make us very comfortable by offering coffee and other refreshments. Without further to do he took us out to the vehicle that, in fact, we had admired upon entering the dealership, not knowing that the 2017 Qx30 infiniti vehicle would be ours within thirty minutes after we entered the dealership. Yes thirty minutes..The personnel at this dealership are so well connected that we were able to complete finance paperwork with J. Michael Crittenden, a true professional .within twenty five minutes. Afterwards we were introduced to other personnel aligned with the sale, to include the Manager. All of the individuals mentioned were friendly, professional, adding to a welcoming atmosphere. We were then shown the service area, vehicle maintenance. We were greeted by a super nice service manager, Jose Rodriquez, who pointed out the key functions of the vehicle that we had purchased, along with showing us the service maintenance area. Before we left this spotless facility, we were given a complete tour of the beautiful dealership, a spacious and fully equipped waiting room, to include the beautiful and impeccable state of the art bathroom facilities.. Lastly, visiting this dealership was a real pleasure, so relaxing, no stress or fuss, and most of all my husband and I appreciated that there was a place for everything and everything in its place. Not outside sales personnel waiting to pounce on the first customer to drive up, unlike a lot of other dealership that I have visited in the past, where salesmen are all in clusters in front of the dealership.. I highly recommend this dealership to anyone looking to find personnel who subscribe to excellent Public Relations...Infiniti of Boerne is a top notch dealership. The personnel are there to serve you by rolling out the Red Carpet during each juncture of your car buying experience . Your every request is tailored to meet your needs, and let me tell you, the personnel at Infiniti will meet and exceed your expectations for the duration of your vehicle ownership. It is a pleasure to write this review! Doris Baldwin.... . More

Experience extraordinaire Thank you for all of your help and you’re timeless efforts finding the car that I really wanted. I would highly recommend Infiniti of Boerne. Custome Thank you for all of your help and you’re timeless efforts finding the car that I really wanted. I would highly recommend Infiniti of Boerne. Customer service and the service department are more than you can ask for. Thank you James for working so hard and finding my new car More