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INFINITI of Boerne

Boerne, TX

4.9
157 Reviews

32275 Interstate Hwy 10

Boerne, TX

78006

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Showing 157 reviews

December 03, 2021

This was our second lease through Infiniti of Boerne. Every aspect of our experience was excellent. More

by sjp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Srbek
September 29, 2021

Great service experience, able to get a quick appointment and service performed quickly - very happy More

by stacy hatch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Griffin
August 24, 2021

Has always been very professional and proficient. Employees are very knowledgeable and courteous. Dealership very clean. More

by Jesselumbreras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawndy Buchhorn
Aug 24, 2021 -

Jesselumbreras responded

Very satisfied customer.

August 16, 2021

Excellent service. Received the loaner as soon I pulled into the bay. Didn’t have to wait in the lobby at all. Chris texted me with services needed and also called to confirm. Best service received. More

by emartinez138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Griffin, Shawndy Buchhorn
March 24, 2021

I took my wife's 2019 QX80 in for some service work in March 2021. Shawndy Buckorn was the service rep that assisted me. Shawndy went way beyond good customer service. Her customer service was fantastic a More

by Fred from Horseshoe Bay, Tx
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Warrick, Shawndy Buchhorn, Christina Thomas
August 31, 2020

I wrote a review and Greg Warrick asked me to call him. I did call him and he has yet to return my call. Disappointed. More

by Disappointed
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Greg Warrick, Josh Mills
December 29, 2018

Look no Further...this Dealership/James Sirbek Rocks!!! AMAZING experience!! James Sirbek is by far the best. He and Scott Parker went above & beyond, even after the sale, to ensure we were satisfied. More

by QX60/Q50 Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker, J. Michael Crittenden, James Srbek, Taylor Garrett
Jan 03, 2019 -

INFINITI of Boerne responded

Thank you so much for the 5-star review! We greatly appreciate you and hope to see you at INFINITI of Boerne sometime soon. :)

December 22, 2018

Awesomeness! James at Infiniti of Boerne made our process smooth and as painless as possible. We were able to handle pretty much everything over the phone which w More

by TP2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Srbek
Dec 26, 2018 -

INFINITI of Boerne responded

Congrats on your new INFINITI! We hope you are loving it :) Thank you so much for the 5-star review, and we hope to see you soon. Take care!

December 16, 2018

Smooth Process All Around I am so impressed with the customer service I received from the beginning to the end of the buying process! I’ve always dreaded the car buying process More

by Mtabelar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J. Michael Crittenden, James Srbek
Dec 17, 2018 -

INFINITI of Boerne responded

Thank you for taking some time to leave a review! We're thrilled to hear about your positive experience with our sales team, and we hope to see you soon. Take care and enjoy your new ride!

November 25, 2018

No Pressure! Jeremy understood our budget. He didn’t pressure us to purchase. He was very understanding. We got what we wanted & in line with our budget. Thank you More

by Irene QX50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Meurin, Josh Mills
Nov 27, 2018 -

INFINITI of Boerne responded

Congrats on your new QX50, Irene! We hope you're loving it. If you ever need anything, please just let us know.

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