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INFINITI of Boerne
Boerne, TX
157 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 157 reviews
May 24, 2023
Everyone is pleasant, very anxious to help, and very courteous. The environment in the waiting room is very clean and relaxing. courteous. The environment in the waiting room is very clean and relaxing. More
by victoryprayer102
Employees Worked With
Jose Rodriguez, Shawndy Buchhorn, Christina Thomas
May 20, 2023
Their staff and service is great. They greeted me with enthusiasm and respect. They kept me informed about my vehicle and the service was completed in the time frame they said it woul They greeted me with enthusiasm and respect. They kept me informed about my vehicle and the service was completed in the time frame they said it would. I will continue to use them for all my vehicle maintenance! More
by cowan.marlene7
Employees Worked With
Christina Thomas
May 15, 2023
Salesman left the company midway through the sale. No one informed me and was getting no reply.Almost went to another dealership due to non communication, and later found out the original salesman mi No one informed me and was getting no reply.Almost went to another dealership due to non communication, and later found out the original salesman misinformed me about their servicing policies. More
by dsuechi
Employees Worked With
Andrew Morgan
May 04, 2023
Andrew Mogan was very friendly, professional and courteous. Explained everything thoroughly and made my purchase very easy and everything went smoothly through the whole purchasing process. Thanks courteous. Explained everything thoroughly and made my purchase very easy and everything went smoothly through the whole purchasing process. Thanks Andrew!! More
by Ray.chandler0626
Employees Worked With
Andrew Morgan
April 07, 2023
Fransico was very attentive to us and kept us very well informed of the progress of our vehicle while it was getting serviced. He helped us prioritize what was more importantly needed and what we could wai informed of the progress of our vehicle while it was getting serviced. He helped us prioritize what was more importantly needed and what we could wait on for next time. He was able to get us a loaner and he was able to find us a discount that was available online to help us with our expenses since it was a lot that needed to be done. Francisco was very professional, courteous, and went the extra mile to make us feel like a valued customer of Principal Infiniti. More
by JoelH
Employees Worked With
Francisco
March 29, 2023
An excellent dealership with excellent people. I always feel welcomed and heard. My car is always in perfect condition when it’s returned to me. I always feel welcomed and heard. My car is always in perfect condition when it’s returned to me. More
by Lindarion
Employees Worked With
Chase Nevels
January 12, 2023
We had our new QX60 delivered to our home. This is our 3rd new Infinity from Principle and have always had an outstanding experience. Providing high quality, personal service to everyone is n This is our 3rd new Infinity from Principle and have always had an outstanding experience. Providing high quality, personal service to everyone is not an easy goal, but Infinity of Boerne has hit that mark. More
by mjs
Employees Worked With
Adam Ochoa. Outstanding Sales Representative, Josh Mills
December 16, 2022
This review is for Andrew Morgan my sales consultant at Principle Auto Hyundai who sold me my Pallisade Hyundai. I do not see a Principle Auto Hyundai and no list for sales personnel or choice of car for Principle Auto Hyundai who sold me my Pallisade Hyundai. I do not see a Principle Auto Hyundai and no list for sales personnel or choice of car for Hyundai, but I was fortunate to get Andrew as my sales person, he was the consummate professional and handled the transaction great. He had great customer service, and continued follow up and delivered my car to me in Dallas from Boerne. I would recommend Andrew Morgan to anyone looking for a car and this Dealership did not mark up their vehicles like the DFW market was doing, they did not try to take more advantage of the buyers based on the failed supply chain. In any event, the experience was great, and I will use Andrew again and continue to refer him. Also very happy that PrincipleAuto hires Veterans, which Andrew is, so thank you to Andrew Morgan.. the transaction was great, and Thank you Andrew for your service! I purchased a Pallisade Hyundai and to Principle Auto for not up-charging the customer like the DFW market has been doing. The review requires only INFINITI which I did not purchase and also to select only Infiniti Models, which I did not purchase, but I cannot post without the choice, so again I purchased a Hyundai Pallisade but reflected an EX35 only because the review will not post. More
by MSimpson
Employees Worked With
Andrew Morgan-Sales Consultant for Hyundai Pallisade
