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INFINITI of Boerne

Boerne, TX

4.9
152 Reviews

32275 Interstate Hwy 10

Boerne, TX

78006

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Showing 152 reviews

June 18, 2024

Great customer service! Provided me with a loaner car while my car was in the dealership. Parts had to be ordered so there it took a few days. Our service manager Mr. Rosill More

by Texas Hill Country Resident
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Francisco Rosillo
May 22, 2024

You have 3 employees and if it weren’t for them, we would give up on Infiniti. Joel, Chase, and Francisco are the best. However, you need to FIX Francisco’s phone line. He had to call a dozen times over a we More

by Spinsterrcdc
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel, Chase and Francisco
May 15, 2024

Francisco was great to work with on my recent service visit. He was friendly, attentive and explained issues identified in need of repair. He kept me updated on the work as it progressed and Promptly More

by tami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
May 14, 2024

Infiniti of Boerne always provides outstanding customer service. They are the best Infiniti dealership in San Antonio. More

by cisnerosdp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco ⭐️⭐️⭐️⭐️⭐️
May 14, 2024

Service Dept is top notch! Francisco kept me updated on progress. Professional and dedicated to provided the best customer service. More

by Mark R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Rosillo
May 13, 2024

We’ve leased cars & had them serviced @ Infiniti Of Boerne for over 7 years. The best customer service from the lease experience to maintenance & repair services. Professional, courteous & kind, all s More

by Texas Hill Country Resident
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Rosillo - Service Advisor
May 03, 2024

Wonderful service department! They get to know you and take great care of you and your car! More

by lindadarnell12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosario
April 30, 2024

Quick service. Very little wait. Waiting room was quiet and relaxing. Car came out cleaner than when I brought it in. As always, the staff at Infiniti was great. More

by Aicheng2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Rosillio
April 26, 2024

Excellent customer service by our Service Advisor. Completely professional and courteous. Although the dealership would not price match my part from other Infiniti dealer in town, I elected to stay wi More

by halostud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor (Chase N.)
April 22, 2024

I had an amazing experience with INFINITY of Boerne. The customer service from Francisco was outstanding. He was accommodating and receptive to my vehicles issues and questions. Francisco went above a More

by Tammy Cohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Rosillo
Jun 14, 2024 -

INFINITI of Boerne responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!