INFINITI of Boerne
Boerne, TX
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Great customer service! Provided me with a loaner car while my car was in the dealership. Parts had to be ordered so there it took a few days. Our service manager Mr. Rosill Provided me with a loaner car while my car was in the dealership. Parts had to be ordered so there it took a few days. Our service manager Mr. Rosillo kept me informed, from beginning to end, with detailed information on the repair & all of my questions answered. More
You have 3 employees and if it weren’t for them, we would give up on Infiniti. Joel, Chase, and Francisco are the best. However, you need to FIX Francisco’s phone line. He had to call a dozen times over a we give up on Infiniti. Joel, Chase, and Francisco are the best. However, you need to FIX Francisco’s phone line. He had to call a dozen times over a week before we could have a coherent conversation. More
Francisco was great to work with on my recent service visit. He was friendly, attentive and explained issues identified in need of repair. He kept me updated on the work as it progressed and Promptly visit. He was friendly, attentive and explained issues identified in need of repair. He kept me updated on the work as it progressed and Promptly notified me when it was ready. More
Service Dept is top notch! Francisco kept me updated on progress. Professional and dedicated to provided the best customer service. Francisco kept me updated on progress. Professional and dedicated to provided the best customer service. More
We’ve leased cars & had them serviced @ Infiniti Of Boerne for over 7 years. The best customer service from the lease experience to maintenance & repair services. Professional, courteous & kind, all s Boerne for over 7 years. The best customer service from the lease experience to maintenance & repair services. Professional, courteous & kind, all staff promptly respond to our inquiries, schedule service & arrange for loaner cars when we need them. Just a few of the reasons we keep coming back! More
Quick service. Very little wait. Waiting room was quiet and relaxing. Car came out cleaner than when I brought it in. As always, the staff at Infiniti was great. Very little wait. Waiting room was quiet and relaxing. Car came out cleaner than when I brought it in. As always, the staff at Infiniti was great. Francisco was awesome. More
Excellent customer service by our Service Advisor. Completely professional and courteous. Although the dealership would not price match my part from other Infiniti dealer in town, I elected to stay wi Completely professional and courteous. Although the dealership would not price match my part from other Infiniti dealer in town, I elected to stay with this dealership solely for the Service Advisor (Chase N.) More
I had an amazing experience with INFINITY of Boerne. The customer service from Francisco was outstanding. He was accommodating and receptive to my vehicles issues and questions. Francisco went above a The customer service from Francisco was outstanding. He was accommodating and receptive to my vehicles issues and questions. Francisco went above and beyond to get my repairs done the same day. Highly recommend service at Infinity of Boerne. More