INFINITI of Boerne
Boerne, TX
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Seems like my QX-80 is driving fine. Service was prompt. I was given a loaner car. Was a happy camper but only half the windshield was clean. Was disappointed in the wash job which was c Service was prompt. I was given a loaner car. Was a happy camper but only half the windshield was clean. Was disappointed in the wash job which was complementary. More
Invest in a telephone system that works properly. . Needed to drop of a car for service and took six attempts to finally get appointment not of any fault of the employees. When you call infinity servi . Needed to drop of a car for service and took six attempts to finally get appointment not of any fault of the employees. When you call infinity service you end up at the Hyundai service center. Can’t make this stuff up apparently a know.problem . Almost decided to take vehicle to a different dealership much farther away from my home. More
Excellent service every time I go! Francisco was professional, honest and demonstrated integrity and character not only with this service appointment but with all appointments. He is Francisco was professional, honest and demonstrated integrity and character not only with this service appointment but with all appointments. He is always reliable and I KNOW he will fix my car. but also ensures a positive experience to minimize the stress of car maintenance and repair. He always has a smile and demonstrates the highest level of professionalism. More
As always Francisco took car of our vehicle needs. From calling a tow truck to wiping our QX50 clean upon receipt. He kept us updated through the whole process especially over Father’s Day weekend. From calling a tow truck to wiping our QX50 clean upon receipt. He kept us updated through the whole process especially over Father’s Day weekend. Thanks Francisco! More
Great customer service! Provided me with a loaner car while my car was in the dealership. Parts had to be ordered so there it took a few days. Our service manager Mr. Rosill Provided me with a loaner car while my car was in the dealership. Parts had to be ordered so there it took a few days. Our service manager Mr. Rosillo kept me informed, from beginning to end, with detailed information on the repair & all of my questions answered. More
You have 3 employees and if it weren’t for them, we would give up on Infiniti. Joel, Chase, and Francisco are the best. However, you need to FIX Francisco’s phone line. He had to call a dozen times over a we give up on Infiniti. Joel, Chase, and Francisco are the best. However, you need to FIX Francisco’s phone line. He had to call a dozen times over a week before we could have a coherent conversation. More
Francisco was great to work with on my recent service visit. He was friendly, attentive and explained issues identified in need of repair. He kept me updated on the work as it progressed and Promptly visit. He was friendly, attentive and explained issues identified in need of repair. He kept me updated on the work as it progressed and Promptly notified me when it was ready. More