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INFINITI of Bellevue

Bellevue, WA

4.7
404 Reviews
Welcome to INFINITI of Bellevue As your local INFINITI retailer, we know that you are looking for the highest quality INFINITI models. We have a great selection of comfortable, luxurious, performance-packed sedans like the INFINITI Q50 to get you through your daily commute on the I-5. We also have incredible All Wheel Drive crossovers like the INFINITI QX60, a perfect vehicle for heading over to the ferry to cross the Puget Sound to Bainbridge Island for a weekend family camping trip at Fay Bainbridge Park. The perfect INFINITI to suit your needs and lifestyle is waiting for you right here at Seattle INFINITI retailer, INFINITI of Bellevue.
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11815 N.E. 8th Street

Bellevue, WA

98005

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Showing 404 reviews

October 16, 2023

Have had great experiences for over 20 years! Do miss the Totem lake office however More

by greenwood.dottie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

INFINITI of Bellevue responded

We appreciate you and your loyalty! Thank you for your recent service visit and for taking the time to share your review. It is always our pleasure assisting you and we will look forward to seeing you at your next visit. Thank you for continually choosing INFINITI of Bellevue!

October 16, 2023

Amazing work from Darren and Sunil. Clean, quick and trustable process. Car is fantastic and everything went smoothly. Will stay in touch and buy gain. More

by CARLOS.DETORRES
Recommend Dealer
Yes
Employees Worked With
Sally Fremmerlid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Simsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sunil Sales Managert
Oct 16, 2023 -

INFINITI of Bellevue responded

Congratulations on your new car and thank you for choosing INFINITI of Bellevue! It was our pleasure assisting you with your new car purchase and we are grateful for your kind review. We welcome every opportunity to assist you again in the future and will be looking forward to seeing you at your next visit with us!

October 12, 2023

Scam Dealership, sold me a completely disgusting Jaguar XKr with cigerette burns, scratches everywhere, rip up underbody and and completely melted dash board. They hid these in the pictures they posted on More

by tsharmat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon O'Quin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Justice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Fremmerlid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Benyaminov
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kiani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Simsek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Demetri Llias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Who cares
Oct 13, 2023 -

INFINITI of Bellevue responded

We are sorry we have been unable to come to a satisfactory resolution for this current situation. We believe this is a gross misrepresentation of how this sale has transpired and we stand by our many efforts to provide solutions for you. We welcome every opportunity to resume conversation.

October 11, 2023

The Infiniti policy to charge 3% when you use a credit card is ridiculous. You gouge us for parts and labor and then when we try to spread out the impact of the gouge over multiple months by paying with More

by frankschott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Dillon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

INFINITI of Bellevue responded

Thank you Frank for your feedback. We are sorry to learn about your disappointment in our new payment system and I will make sure to pass on your feedback on to upper management. Thank you again for your visit and for trusting our service team to assist you. Please reach out to our Management team at customercare@infinitiofbellevue.com or 425.821.1600 if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.

October 11, 2023

The service that Arturo and Infiniti of Bellevue provided was exceptional as usual. Thank you. More

by todd65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

INFINITI of Bellevue responded

Thank you for taking time to share your 5 star review! We are so happy to hear that your experience with Arturo and our team was exceptional and it was our pleasure assisting you. We appreciate you and your business and we look forward to seeing you again.

October 10, 2023

Brandon did an awesome job checking me in and signing me out! He explained everything thoroughly and was nice. More

by gh059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

INFINITI of Bellevue responded

Thank you for taking time to share your 5 star review! We are so happy to hear that your experience with Brandon and our team was awesome and it was our pleasure assisting you. We appreciate you and your business and we look forward to seeing you again.

October 10, 2023

The representative was very friendly and knowledgeable. What service my car needed was clearly communicated. My expectations were met. More

by MRJORDAN19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

INFINITI of Bellevue responded

Thank you for your 5 star review and for choosing INFINITI of Bellevue. We appreciate you and your business!

October 09, 2023

Excellent service all around. Hands down the best in the area. I only wish Infiniti made an electric car. More

by sjmccarey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

INFINITI of Bellevue responded

Thank you for your kind review and for allowing Asha and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time.

October 09, 2023

Great, fast, clear communication, easier to schedule, transparent in service, help in referrals, expectation correctly ser More

by nitin0sood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

INFINITI of Bellevue responded

We appreciate you! Thank you for allowing INFINITI of Bellevue to assist you with your service needs and for sharing your 5 star review. We will look forward to your next visit with us.

October 09, 2023

I had a pleasant service experience. All my questions were answered and as far as I can tell the work was done well. My car was washed and vacuumed. Thank you! More

by seventhbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

INFINITI of Bellevue responded

Thank you for your kind review and for allowing our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. Thank you for choosing INFINITI of Bellevue!