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INFINITI of Bellevue

Bellevue, WA

4.7
404 Reviews
Welcome to INFINITI of Bellevue As your local INFINITI retailer, we know that you are looking for the highest quality INFINITI models. We have a great selection of comfortable, luxurious, performance-packed sedans like the INFINITI Q50 to get you through your daily commute on the I-5. We also have incredible All Wheel Drive crossovers like the INFINITI QX60, a perfect vehicle for heading over to the ferry to cross the Puget Sound to Bainbridge Island for a weekend family camping trip at Fay Bainbridge Park. The perfect INFINITI to suit your needs and lifestyle is waiting for you right here at Seattle INFINITI retailer, INFINITI of Bellevue.
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11815 N.E. 8th Street

Bellevue, WA

98005

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Showing 404 reviews

October 19, 2023

I don't choose to write anything about the dealership. Please remove from survey. Thanks. More

by hephzibah602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

INFINITI of Bellevue responded

Thank you for your recent visit and review. We have removed you from our follow up survey/review request list. Please reach out if we can assist with anything further. We will be looking forward to the next opportunity to make your visit with our team the full 5 star experience we strive to provide. We appreciate you and your business.

October 19, 2023

Brandon was excellent! Loaner had less than 1/4 tank gas with low fuel light coming on soon after, probably should have been fuller. More

by lisalalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

INFINITI of Bellevue responded

Thank you for your review and visit with our service team. We are happy that Brandon provided great customer care for you and we are sorry to learn about your loaner not having enough gas. I will make sure to pass on your feedback to management and apologize for any inconvenience this may have caused. Thank you again for your visit and for trusting our service team to assist you. Have a wonderful afternoon!

October 19, 2023

Asha was very helpful and clear in her description and recommendations for service. It was a pleasure to work with her. More

by Stephanie Kristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

INFINITI of Bellevue responded

We appreciate you Stephanie! Thank you for choosing INFINITI of Bellevue and for allowing Asha and our service team to assist you. We are grateful for you and your business and happy that your customer experience was an exceptional one. We will be looking forward to seeing you at your next visit with us.

October 19, 2023

Very professional and efficient, my car had battery issue so I drove in without appointment, I asked to replace the battery and was suggested to repair without replacement, also had oil change and lights fix More

by wincon16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

INFINITI of Bellevue responded

Thank you for taking time to share your 5 star review! We are so happy to hear that your experience with our team was exceptional and it was our pleasure assisting you. We appreciate you and your business and we look forward to seeing you again. Thank you for choosing INFINITI of Bellevue!

October 19, 2023

The service was quick and I got a loner car to get home and to use until my car was fixed. More

by bwressell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

INFINITI of Bellevue responded

We appreciate you! Thank you for choosing INFINITI of Bellevue and for allowing us to assist you. We are happy that your visit was convenient and efficient and we are grateful for you and your business! We will be looking forward to seeing you again at your next visit with our team.

October 18, 2023

Brandon as the only service manager made my appointment easy with great spirit about the task. More

by chasejc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gilmore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

INFINITI of Bellevue responded

Thank you for your recent visit and kind review. We did notice we earned 4 of 5 stars and we will be looking forward to the next opportunity to make your visit with our team the full 5 star experience we strive to provide. We appreciate you and your business! Thank you for choosing INFINITI of Bellevue!

October 17, 2023

Asha always provides the best customer service and is detailed in her work. I appreciate her professionalism! More

by neediama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

INFINITI of Bellevue responded

Thank you for your kind review and for allowing Asha and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. We appreciate you and we are grateful for your business!

October 16, 2023

Vert efficient,fast and courteous really liked the fact I was given a lift somewhere , just wish my car was washed. More

by ROB@AVIDFISHERMAN.NET
Recommend Dealer
Yes
Employees Worked With
Alyssa Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

INFINITI of Bellevue responded

Thank you for your 5 star review and for choosing INFINITI of Bellevue. We are happy that your visit and customer experience was a positive one but we are sorry that we didn't get your car washed for you. Please stop in at your convenience so we can get that taken care of for you. We appreciate you and your business and will look forward to seeing you at your next visit with us!

October 16, 2023

The service was fantastic truly providing great service. As usual the people are professional and helpful. More

by connieinternet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

INFINITI of Bellevue responded

We appreciate you! Thank you for choosing INFINITI of Bellevue and for allowing our service team to assist you. We are grateful for you and your business and happy that your customer experience was once again an exceptional one. We will be looking forward to seeing you at your next visit with us.

October 16, 2023

Arturo, respond, expertise, and attention to detail are outstanding. He was able to figure out our benefits for a new tire within minutes and was able along w the staff at Infiniti of Bellevue replace it More

by Judy Cardenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

INFINITI of Bellevue responded

Thank you Judy for your loyalty and for allowing Arturo and our team to assist you once again. We are grateful for the trust you have placed in us and it is always our pleasure assisting you. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Bellevue!

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