INFINITI of Beachwood

The service is great. They are efficient, friendly and knowledgeable. I had an appointment and when I arrived they were prepared for me and got me into a loaner vehicle immediately. knowledgeable. I had an appointment and when I arrived they were prepared for me and got me into a loaner vehicle immediately. More

Infiniti of Beachwood offer superior service! Hands Down! State of the art vehicles and state of the art customer service! I love coming to this establishment! Keep up the Great Job! State of the art vehicles and state of the art customer service! I love coming to this establishment! Keep up the Great Job! More

Incredibly easy and professional! I felt they were fair with me and my trade in. Customer service and follow up spot on. Infinity of Beachwood exceeded my expectations by compensating me at their dealershi with me and my trade in. Customer service and follow up spot on. Infinity of Beachwood exceeded my expectations by compensating me at their dealership for poor customer service at another dealership. Thank you Eileen Schlueter! More

Service Department review Mark Hawthorne was the best Service consultant I’ve ever encountered. I brought my car in to repair a wheel bearing and it was one on the most pleasan Mark Hawthorne was the best Service consultant I’ve ever encountered. I brought my car in to repair a wheel bearing and it was one on the most pleasant experiences. Professional, nice and very fast with my repair. Rarely does many dealerships shake your hand and say thank you love this dealership. Hidden jewel. Eddie D More

Buyer beware dishonest dealer Buyers beware!!Never in my life would I have expected a bait and switch from this dealership!! I Am extremely disappointed! They are liars and dishone Buyers beware!!Never in my life would I have expected a bait and switch from this dealership!! I Am extremely disappointed! They are liars and dishonest! There website price was 38560 they tried to come back with now the car is worth 42,999 because of a mistake then they fixed cost on internet to 43,999! They kept going up up up on price meanwhile this car has more mileage and wear and thousands dollars more now than any other Infiniti dealerships for same car!I’m extremely disappointed since I usually buy my cars at this dealership not sure what they have turned into now!! But word of mouth and integrity mean a lot in car sales ! More

Always willing to make there Customers happy. Beechwood Infiniti really go out there way to make sure each and everyone of there Customer are happy and satisfied. They are very professional and f Beechwood Infiniti really go out there way to make sure each and everyone of there Customer are happy and satisfied. They are very professional and friendly. More

Great people They were very nice an very patient an let me make my decision they didn’t try to force the sale. I would definitely go there again when I need ano They were very nice an very patient an let me make my decision they didn’t try to force the sale. I would definitely go there again when I need another car depending on my financial situation but at any rate I’m glad I went there. It’s a very upscale and nice dealership More

Service Dept Reps are just sales guys This place is sad. The secretary never forwards notes to the service reps to get back to you, and the service rep calls always go to voicemail. But th This place is sad. The secretary never forwards notes to the service reps to get back to you, and the service rep calls always go to voicemail. But thats not the worst. the worst is that they try to find ways to make sure parts arent under warranty. the warranty info is written by lawyers, people... and its their to avoid giving you parts/labor for free. Be cautious in Beachwood, but there isnt another Infiniti dealer within 50 miles so youre pretty much out of luck... More

Customer Service Super customer service Mitch in customer service is the best. Takes the time to do it right the first time and follows up and addresses any issues 👍 Super customer service Mitch in customer service is the best. Takes the time to do it right the first time and follows up and addresses any issues 👍 More

Great service,but Craig Eubanks was an outstanding salesman. I never give 5 stars, nothing and no one is excellent. My experience was priceless! The only complaint Craig Eubanks was an outstanding salesman. I never give 5 stars, nothing and no one is excellent. My experience was priceless! The only complaint is why would they hit my credit report 3 times. One inquiry is all that is necessary. More