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INFINITI of Baton Rouge

Baton Rouge, LA

4.9
162 Reviews

13540 Airline Highway

Baton Rouge, LA

70817

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Showing 162 reviews

December 30, 2022

Prompt, friendly service. There’s great communication with customers. Nice to have pictures sent of damage. More

by Angie.butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Graves
Jan 04, 2023 -

INFINITI of Baton Rouge responded

Angie.butler, we are glad we could help! Thank you again for the great review!

December 15, 2022

Focused and driven to appeal to the consumer for a great buying experience. Definitely will be coming back in the future! More

by jgunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens, Bernie Hahn
Dec 30, 2022 -

INFINITI of Baton Rouge responded

We appreciate your positive review about your recent experience with us!

November 16, 2022

Always welcome you with a smile, immediately take care of me. My car is always cleaner when I leave. This visit was due to A/C stopped working, it was late afternoon I was given a loaner vehicle. While m More

by Vanessa Bayham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina I’m not sure of her last name , Tim Landry, Audrey Lewis, Shelly Graves
Nov 18, 2022 -

INFINITI of Baton Rouge responded

Thank you again for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2022

Tina has always been there for me could not ask for a better person and service Always on top of her game More

by ken.gaspard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Smith, Luis Garcia
Nov 11, 2022 -

INFINITI of Baton Rouge responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 14, 2022

Great place to do business! Professional salespeople that aren’t pushy. Great service department too. More

by Jdlwilliams3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens, Kimberly Guidry, Tim Landry
Oct 18, 2022 -

INFINITI of Baton Rouge responded

Thank you for the 5-star review.

September 27, 2022

I could not be happier with Infiniti of Baton Rouge, my new QX 50, or my salesman, Bernie Hahn! This was one of the best car buying experiences I’ve ever had! I would highly recommend Bernie to my family a More

by Gina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens, Bernie Hahn
Oct 18, 2022 -

INFINITI of Baton Rouge responded

Gina, Thank you for the 5-star review.

September 18, 2022

My experience with Infiniti of Baton Rouge was excellent from start to finish. I showed up first thing in the morning without an appointment before the dealership opened to look at the new QX60 and in hopes More

by Breonne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens, David Spikes
Oct 18, 2022 -

INFINITI of Baton Rouge responded

Breonne, Thank you for the 5-star review and the kind words.

September 18, 2022

Always a great experience with friendly and professional service. Vehicle has been ready sooner than expected more than not. More

by xydan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens, Tim Landry, Audrey Lewis
Oct 18, 2022 -

INFINITI of Baton Rouge responded

Thank you for the 5-star review.

August 31, 2022

As always, great auto service and excellent customer service! They really know how to treat their customers. More

by dshuler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Graves
Oct 18, 2022 -

INFINITI of Baton Rouge responded

Dshuler, we are glad we could help! Thank you for the great review!

August 15, 2022

Great service dept. Always efficient, friendly, timely and knowledgeable! Tim and staff are the best! More

by Bobondria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Landry, Shelly Graves
Oct 19, 2022 -

INFINITI of Baton Rouge responded

Bobondria, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Infiniti Of Baton Rouge.

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