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INFINITI of Baton Rouge

Baton Rouge, LA

4.9
162 Reviews

13540 Airline Highway

Baton Rouge, LA

70817

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Showing 162 reviews

February 13, 2014

Awesome customer service from start to finish. James Lachney, "thanks" you are truly blessed with patience. I will definitely recommend Infinity of BR to family and friends!! More

by HarrisLorainne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lachney
Feb 13, 2014 -

INFINITI of Baton Rouge responded

Thank you so much for sharing your experience! James is wonderful and we are so pleased that he took such great care of you! Sincerely, Melissa Fabre Infiniti of Baton Rouge

February 13, 2014

Absolute great and genuine service. Mr amarosa handled himself the way every sales person should. Kind, informative and not pushy at all. That is my second purchase from there. Will definitely be back for More

by Delamite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry amarosa
Feb 13, 2014 -

INFINITI of Baton Rouge responded

Thank you very much for taking time to share your experience with us! Its always good to hear that our sales consultants treat our customers so well. Thank you so much for your continued support and we look forward to working with you in the future! Sincerely, Melissa Fabre Infiniti of Baton Rouge

February 13, 2014

Thank you Jerry, thank you Jonathan. My experience with these gentlemen: Absolutely Outstanding at minimum. They are many dealerships in the country that offer great service, still my car buying experienc More

by JB310
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Amoroso; Jonathan Hutchens
Feb 13, 2014 -

INFINITI of Baton Rouge responded

First of all, thank you very much for taking the time to share your experience with us. We love hearing that Jerry, Jordan, and Jonathan got you into the car of your dreams and that you left not only excited about your new car but you knew it was the perfect one for you. We always do our best to provide the best customer experience possible! It was a pleasure working with you and we look forward to working with you in the future! Sincerely, Melissa Fabre Infiniti of Baton Rouge

February 12, 2014

I purchased a Certified Pre-Owned 2012 Infiniti M37 in November, 2013. I was told as a CPO, everything was checked out etc. I went, as scheduled, for my "free" oil & filter change and was then told that m More

by TheoLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None introduced themselves...
February 12, 2014

My overall experience with Imfiniti used car lot was Great. No matter the case, they made a way for me to leave off the lot with my new car!! Thanks Ms. KAT!!! More

by ttguillory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Stewart, Katherine Steweart
Feb 12, 2014 -

INFINITI of Baton Rouge responded

Thank you so much for taking the time to share your experience with us! We love hearing about our customers experiences! Thank you again and we look forward to working with you in the future!

February 12, 2014

I would highly recommend Infiniti of Baton Rouge and specifically John Oneil! Seamless transaction, friendly staff and exemplary customer service, before, during and after the sale. More

by JenniferLong77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oneil
Feb 12, 2014 -

INFINITI of Baton Rouge responded

Mrs. Jennifer, Thank you so much for sharing your experience with us! John O'Neil has always had great customer satisfaction and we love hearing that he treated you so well! We hope you absolutely love your car and thank you for choosing Infiniti of Baton Rouge! We look forward to working with you in the future! Sincerely, Infiniti of Baton Rouge

February 12, 2014

I bought my Infiniti QX80 from Kim Guidry. I have had her in my contacts ever since and frequently contact her any time I have a question about my new vehicle or need assistance with anything. She is al More

by mdt4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Guidry
Feb 12, 2014 -

INFINITI of Baton Rouge responded

Thank you so very much for sharing your experience with us! We are so glad to hear how well Kim has taken care of you even after your purchase. Customer service is something that we always strive for and we are thrilled to know how well you've been treated. Thank you so much again and we look forward to working with you in the future! Sincerely, Infiniti of Baton Rouge

February 12, 2014

I enjoyed working with James Lachney. He was very informative, not aggressive but wanted me to be satisfied with my decision. I was also impressed with the quality of work performed by the dealership More

by lasat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lachney, James Lachney
Feb 12, 2014 -

INFINITI of Baton Rouge responded

Thank you so much for sharing your experience with us! We are so pleaded to hear that James treated you so well and that you had a great experience with our whole staff. Thank you again for choosing Infiniti of Baton Rouge and we look forward to working with you in the future. Sincerely, Infiniti of Baton Rouge

January 27, 2014

Greatest service I've had in my 25 years of purchasing vehicles! Mr. David Spikes is an excellent salesman! He has gave my wife & I the best sales experience we've ever had in purchasing a More

by Aaron Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Spikes
Feb 03, 2014 -

INFINITI of Baton Rouge responded

We love hearing that our team has treated you so well! Thank you so much for choosing Infiniti of Baton Rouge! We look forward to working with you in the future!

January 22, 2014

Kim was a pleasure to work with. Will recommend her to friends / family / colleagues. I felt she was sincere about her interest in helping me find just what I wanted. More

by MissyPayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Guidry
Jan 23, 2014 -

INFINITI of Baton Rouge responded

Thank you so much for sharing your experience! We are so pleased to here how well Kim took care of you and that you will be recommending us! That is the highest compliment we could possibly get! Thank you so much again for choosing Infiniti of Baton Rouge!

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