INFINITI of Baton Rouge
Baton Rouge, LA
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Service I know how important it is to find a great sales organization, which I got with David Spikes and Infinity of Baton Rouge but what brings you back is t I know how important it is to find a great sales organization, which I got with David Spikes and Infinity of Baton Rouge but what brings you back is the service. I am 79 years old and can easily say this is the BEST auto service group I've ever had. Not only fast and efficient, but more than willing to go the extra step to make sure you're satisfied. When my wife takes the car in for service, they not only treat her with respect, advising her what should be done, and not trying to sell un-needed options. My wife especially thanks Shelly And Cecil for their help. More
Truly a great experience and didn't take my entire day! I will buy a vehicle from Matt Hornsby at Infinite of Baton Rouge over and over again! He was professional, very knowledgable and 100% committed to ma I will buy a vehicle from Matt Hornsby at Infinite of Baton Rouge over and over again! He was professional, very knowledgable and 100% committed to making sure I was happy and educated about my new purchase. He didn't leave any questions unanswered! Go see him! He is a pro at Infinite of BR! More
I love David Spikes! David was the best and most helpful salesman I've ever worked with. He corrected others mistakes and made my QX60 buying experience fantastic. He's to David was the best and most helpful salesman I've ever worked with. He corrected others mistakes and made my QX60 buying experience fantastic. He's top notch! More
Excellent Service David Spikes was always professional and his customer service was always helpful and courteous. All of my request were handled promptly. All of the co David Spikes was always professional and his customer service was always helpful and courteous. All of my request were handled promptly. All of the correspondence whether they were made by email, text or voicemail were all answered in a timely manner. More
Very Satisfied David helped get us a very competitive offer on current JX 35 and also worked above and beyond to get us a great deal on a new QX80! We could not hav David helped get us a very competitive offer on current JX 35 and also worked above and beyond to get us a great deal on a new QX80! We could not have been happier with the whole process! More
Quick and simple The salesman and finance manager were both great to work with. Their customer service was awesome! Coming from someone who is also in sales I was very The salesman and finance manager were both great to work with. Their customer service was awesome! Coming from someone who is also in sales I was very impressed. More
It is like working with family! This was my first time buying an Infiniti. I purchased an QX60 and love it! Kerry Lockett was wonderful to work with. He was honest, available to answ This was my first time buying an Infiniti. I purchased an QX60 and love it! Kerry Lockett was wonderful to work with. He was honest, available to answer my questions and did not put the "car sales man" pressure on me or my husband. I was looking at one particular QX60 but needed time to think about purchase. He was honest in saying, "I do not want to put pressure on you but this car with these options will sell fast. This your decision and I understand you want time to think about it." Kerry was right, the car sold less than a week. He immediately called me and told me the car sold and asked if I made a decision to purchase a QX60. Once I made the decision to buy, Kerry made very effort to find what I wanted and he did just that. Kerry found my car out of state and got it in within the week once I put the deposit down because it was coming out of state. Kerry felt like family after this was all over. We even share photos of the cakes and meals that we make. He loves to cook and I found we share the same interest in food and take pictures of our creations. If you are looking to buy a vehicle go see Cousin Kerry Lockett at Infiniti of Baton Rouge. It is like working with family! More
Awesome dealership Timothy Ward was a great salesman. I came from out of town and they had been working with me over the phone to make sure I got exactly what I wanted. Timothy Ward was a great salesman. I came from out of town and they had been working with me over the phone to make sure I got exactly what I wanted. Courteous and very friendly dealership. My daughter and son in law had purchased with Tim Ward and referred me. Excellent choice. Thumbs up to Tim. More
Salesman at the Infiniti of Baton Rouge car dealership. Quentin Chapman and David Spikes were very helpful in helping me with my car shopping experience. They went above and beyond, to make me happy with my Quentin Chapman and David Spikes were very helpful in helping me with my car shopping experience. They went above and beyond, to make me happy with my decision with car I liked and they one that was most affordable for me.. More
Great experience Matt Hornsby and Thomas Richard were phenomenal at helping me. They were helpful, hard working and went above and beyond for making sure that i ended Matt Hornsby and Thomas Richard were phenomenal at helping me. They were helpful, hard working and went above and beyond for making sure that i ended up with the vehicle we really fell in love with. More