INFINITI of Bakersfield

Friendly and good service Service personnel Gary was very friendly and helpful! The service was good and fast. They forgot to reset the maintenance required message and Gary to Service personnel Gary was very friendly and helpful! The service was good and fast. They forgot to reset the maintenance required message and Gary took care of it right away and spoke with the maintenance crew. More

Best dealership around!!! Everyone was so helpful and accommodating from the very beginning and took so much of their time to show us around! We started with Jeremy who was so Everyone was so helpful and accommodating from the very beginning and took so much of their time to show us around! We started with Jeremy who was so amazing and told us about all the new features on the Infiniti QX60! The. He took us in to the sales manager Joe who found the exact vehicle we wanted and got us in our price range! We went home to think about everything and Jeremy sent us a video and pictures of the vehicle once it came in to the dealership it was great! Once we saw the pictures we came in the very next day and it was Jeremy’s day off so we spoke with Zack who was the friendliest and speediest person he got everything together so quick and had us signing papers within 15-30 minutes! The signing process was so effortless and quick and marques was great! Simon showed us everything before we left the dealership and was quick but efficient which was the best! Thank you Infiniti and everyone for all of your help you guys rock!!! More

Satisfied They are very accommodating and know hpw to value time of theircustomer. . Feels like being treated like a family. Make a follow up phone call making They are very accommodating and know hpw to value time of theircustomer. . Feels like being treated like a family. Make a follow up phone call making sure everything is okay. Excellent service. More

SERVICE Gary the service manager is the best! He took the time to troubleshoot a possible issue and set up an appointment to bring m car back. Gary the service manager is the best! He took the time to troubleshoot a possible issue and set up an appointment to bring m car back. More

Great experience leasing a car. Zach and Lawrence made leasing a car easy with no hassles. Everything about Infinity is first rate. Customer service is excellent. They have a loyal c Zach and Lawrence made leasing a car easy with no hassles. Everything about Infinity is first rate. Customer service is excellent. They have a loyal customer in me. More

Infiniti of Bakersfield: excellent service, excellent cars! The people on staff at Infiniti of Bakersfield is truly exceptional. Zack Bashirtash in sales is so helpful, pleasant, and professional. Gary Hafeli The people on staff at Infiniti of Bakersfield is truly exceptional. Zack Bashirtash in sales is so helpful, pleasant, and professional. Gary Hafeli in the service department has always taken great care of us. Gary, Oscar and Angie are courteous, friendly, helpful, and kind on the service end. Lexi is great to work with to schedule appointments and process courtesy vehicles. If all service consultants were like the ones at Infiniti Bakersfield, there would be so many happy car owners. Their courtesy and professionalism is simply beyond all of my expectations. The kids and I enjoy the fruit, snacks, hot chocolate, coffee, and tea options in the waiting area. My vehicle is always in pristine condition with all the necessary service updates when I pick it up. It is truly a pleasure and extremely easy to work with Infiniti of Bakersfield. I believe this is a very efficiently run dealership with quality employees who care about their customers. More

Service department showed true customer service! Traveling through Bakersfield our car broke down. The car was delivered to the dealership, on a Saturday of a 3 day weekend. We were towed to the deal Traveling through Bakersfield our car broke down. The car was delivered to the dealership, on a Saturday of a 3 day weekend. We were towed to the dealership, at 2:02 PM. The service department had just closed but Gary not only diagnosed the problem but got us back on the road in 2 hours. We would have been stranded without his caring attention to our problematic air sensors.. Truly grateful for a very positive experience. There are not enough kind words to say. More

Great Experience Infiniti of Bakersfield has been a wonderful surprise for my wife and I. We are so happy with everyone at Infiniti of Bakersfield, from the top down t Infiniti of Bakersfield has been a wonderful surprise for my wife and I. We are so happy with everyone at Infiniti of Bakersfield, from the top down they are amazing. I am usually skeptical of one or five star reviews but these guys are truly five STARS! More

Fast, professional, and friendly. I did not have an appointment but my car was serviced quickly. Nick was professional, always kept me updated and I was out of there in about an hour I did not have an appointment but my car was serviced quickly. Nick was professional, always kept me updated and I was out of there in about an hour and a 1/2. I will buy another Infiniti because of the great service and I’m not overcharged every time my car needs something. More

Excellent experience!! I'm a first time buyer and I'm Very satisfied with my purchase! Everyone was very friendly and helpful ! I couldn't be happier with the service ! I'm a first time buyer and I'm Very satisfied with my purchase! Everyone was very friendly and helpful ! I couldn't be happier with the service ! More