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INFINITI of Bakersfield

Bakersfield, CA

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rated
182 Reviews

5200 Gasoline Alley

Bakersfield, CA

93313

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Showing 182 reviews

December 14, 2022

Sales was nice, manager didn’t want to budge on price at all. Service department didn’t reset oil life so I don’t know when I’ll need my next oil change. More

by Alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Diego
Dec 16, 2022 -

INFINITI of Bakersfield responded

Hello Alex, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (661) 617-2020 so we can assist you further.

September 02, 2022

This dealership has the best customer service I have ever had in my entire life and is absolutely wonderful when dealings with customers. More

by Tyson Snow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Marler
Sep 06, 2022 -

INFINITI of Bakersfield responded

Hi Tyson, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2022

Very welcoming environment. Very clean inside and very friendly staff that did not make you feel that they were being pushy to purchase a vehicle. More

by Vasti Campista
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Franco
Aug 27, 2022 -

INFINITI of Bakersfield responded

Hi Vasti, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 15, 2022

Very Satisfied with the way I was treated! And I drove of in the exact car that I wanted! My sales rep really went to bat for me! More

by Adamsmichelle800
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Franco
Aug 18, 2022 -

INFINITI of Bakersfield responded

Hi, thank you so much for your positive comments about Infiniti Of Bakersfield! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2022

I'd like to extend a special thank you to Miguel Valdez and sales manager Jorge. They both worked with me on getting my QX80 and they personally delivered the car to my location since I didn't have any mea More

by sohinilala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Valadez
Aug 11, 2022 -

INFINITI of Bakersfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Bakersfield! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 10, 2022

Great experience. They definitely were considerate of the buyer and did not provide any pressure. More

by rchavez907
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego
Jan 15, 2022 -

INFINITI of Bakersfield responded

Hi! We are glad we were able to provide you with a great experience, and thank you for this amazing review. Have a great day!

December 20, 2021

They are very friendly and kindness.I wish I can buy more cars from them More

by Yumiko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Bashirtash
Dec 24, 2021 -

INFINITI of Bakersfield responded

Hi Yumiko, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Infiniti Of Bakersfield

November 17, 2021

I would like to thank Henry Hernandez for his great customer service interaction. He was patient. Polite and very helpful. He is a asset to your company. Frances Harris More

by Greatgrandma
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Henry Hernandez
Nov 30, 2021 -

INFINITI of Bakersfield responded

Hi Frances, thank you for taking the time to leave a review for Henry at Infiniti Of Bakersfield. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2021

This dealership is by far the best in town. The hospitality can’t be compared to any other place. They always go beyond the expectations you walk in with. Specially my service advisor Angel, I can’ More

by AlexAlvarez22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Oct 19, 2021 -

INFINITI of Bakersfield responded

Alex, thank you so much for your praise and kind comments about our team and Angel. I will be passing these comments to Angel. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2021

Go ask for Henry! He’ll give you the best value for your budget and he’ll have you driving off the lot looking good More

by Dwnayamedlock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry ??
Sep 25, 2021 -

INFINITI of Bakersfield responded

Dwnaya, we strive for 100% satisfaction, and it is great to see you had such a positive experience here with Henry! We hope to be of service to you again in the future. Best wishes, Infiniti Of Bakersfield

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