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INFINITI of Akron
Green, OH
41 Reviews
he team at INFINITI of Akron would like to welcome you to our dealership in Akron, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and learn about the history of INFINITI, check out our full selection of new INFINITI vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Akron, you can always count on the professional technicians in our INFINITI service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Akron count on the high-quality vehicles and services found at INFINITI of Akron, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 41 reviews
May 30, 2021
PLEASE DO NOT TAKE YOUR INFILNITI TO THE AKRON STORE. TAKE THE EXTRA TIME AND DRIVE IT AIRPORT INIFINITI. THERE IS UPFRONT PRICING. FRIENLDY STAFF. AND A WORKING EXPRESSO MACHINE ( I PERSONALLY DO NOT DR TAKE THE EXTRA TIME AND DRIVE IT AIRPORT INIFINITI. THERE IS UPFRONT PRICING. FRIENLDY STAFF. AND A WORKING EXPRESSO MACHINE ( I PERSONALLY DO NOT DRINK EXPRESSO, BUT I HEAR IT IS DELICIOUS). More
by TZETZER
Employees Worked With
LOGAN KESSLER, RENAE WILEY
April 08, 2021
The dealership experience from the time we arrived at the front desk, to the sales agent Michael L. who was very knowledgeable and the dealership representative, Michaelle S. was by far the best experience t front desk, to the sales agent Michael L. who was very knowledgeable and the dealership representative, Michaelle S. was by far the best experience that I have had in purchasing a car. More
by af2945
Employees Worked With
Mike Lamtman, Michaelle Schondel and Rick Orange
July 17, 2020
By far the best car buying experience my husband and I have ever had. Our salesman Michael L. and the finance manager Michelle made it so easy and straightforward we would highly recommend this dealership have ever had. Our salesman Michael L. and the finance manager Michelle made it so easy and straightforward we would highly recommend this dealership. And their customer service was exceptional!! Keep up the great work. More
by Mfranks132
Employees Worked With
Michaelle s Michael L
March 07, 2020
Worst experience ever. Current lease holder. Offered deal, bait and switch and manager Frank Bystricky raised his voice and could not offer acceptable explanations. Refused to give ownership info and ga deal, bait and switch and manager Frank Bystricky raised his voice and could not offer acceptable explanations. Refused to give ownership info and gave wrong number for customer service. More
by atsoufiou
Employees Worked With
Frank Bystricky
November 27, 2019
The biggest group of incompetent people I have ever seen in I went to turn in an Infiniti lease and explore getting a new one. Spent 3 hours there basically waiting for them to come up with total nonsense. Ou I went to turn in an Infiniti lease and explore getting a new one. Spent 3 hours there basically waiting for them to come up with total nonsense. Our sales girl didn't introduce herself, never called be by my name but managed to tell us she was expecting a baby. Just got a tremendous deal on a Ford Expedition (2019), at Klaben in Kent...totally worth the 40 minute drive to Kent and compared to a QX*) it is a much better value! More
by pmlucas2
Employees Worked With
Don't know names...was never introduced to anyone.
October 22, 2019
Every facet of this dealership was fantastic!!! They are an example of a great dealership. They were very responsive, great follow up and very professional.I would recommend them 100% to anyone. They are an example of a great dealership. They were very responsive, great follow up and very professional.I would recommend them 100% to anyone. More
by MoiMoi
Employees Worked With
Jayson Gary + Kurt
October 06, 2019
I took my used Qx80 that I purchased privately in for an inspection. I had my private mechanic go over the car before I purchased but wanted an Infiniti mechanic to inspect also, Everything was in line wi inspection. I had my private mechanic go over the car before I purchased but wanted an Infiniti mechanic to inspect also, Everything was in line with what my private mechanic said. I’m so glad to know, I got an honest inspection. More
by Rudy
Employees Worked With
Unknown
December 22, 2018
New to me Salesman Paul C was amazing! He related well to me and was able to work with me on the vehicle. Vehicle had just came in the previous night so they Salesman Paul C was amazing! He related well to me and was able to work with me on the vehicle. Vehicle had just came in the previous night so they let me take it home and then took care of all the work two days later. Overall satisfied. More
by Daddy dan
Employees Worked With
PAUL CALDERONE
October 23, 2018
Tire replacement The team at Infinti of Akron is awesome! Nathan was exceptionally helpful with my most recent transaction. I am also pleased that I was offered and pu The team at Infinti of Akron is awesome! Nathan was exceptionally helpful with my most recent transaction. I am also pleased that I was offered and purchased the extended warranty for tires/rims. It was an effortless process! More
by Jamie1971
Employees Worked With
Nathan Lieberman
October 18, 2018
Kind, Helpful and Experienced From the receptionist taking and routing the calls to the mechanics and detailers every worked well as a team. My car need extensive parts and labor From the receptionist taking and routing the calls to the mechanics and detailers every worked well as a team. My car need extensive parts and labor. I’m very satisfied with the costs and quality of workmanship that went into my car. My car is now awesome once again. More
by 932RajaCar
Employees Worked With
Nate in Service. , RENAE WILEY
