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INFINITI of Akron

Green, OH

4.0
41 Reviews
he team at INFINITI of Akron would like to welcome you to our dealership in Akron, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and learn about the history of INFINITI, check out our full selection of new INFINITI vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Akron, you can always count on the professional technicians in our INFINITI service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Akron count on the high-quality vehicles and services found at INFINITI of Akron, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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3332 S Arlington Rd

Green, OH

44312

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Showing 41 reviews

November 22, 2023

Your survey is too lengthy. Shorten it, and allow shorter answers. Writing more words, so you’ll be happy with 15 words or more More

by Robert Maguire
Recommend Dealer
Yes
Employees Worked With
Hunter
May 09, 2023

The salesman did a very good, no pressure job of selling me a slightly used luxury/sport car. He answered all of my questions about the vehicle and the sale process. Very professional. The finance direct More

by Jim H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Mohr, Cecil Mensch 2
April 04, 2023

It was good until the passenger seat belt would not move forward or backwards I really did likedealership people More

by Rgstultz
Recommend Dealer
Yes
Employees Worked With
Service advisor/manager
March 09, 2023

Very nice friendly staff and most important - no pressure. Nice clean dealership and nice people working there. We stopped in just to take a look and bought a new 2023 QX55, as it slightly resemble More

by fznz2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesse in sales was very nice and informative, Frank Bystricky
February 25, 2023

Rude and standoffish, had to go to different dealership to remedy issues. Not returning here More

by Mac
Recommend Dealer
No
Employees Worked With
Luke
January 04, 2023

Had to have another dealer diagnose the vehicle after brought in for insurance claim because Akron infinity could not fix and repair vehicle told us it need rear differential and was unable to be driven More

by Bvaneck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Dunn, Frank Bystricky
Jan 04, 2023 -

INFINITI of Akron responded

Hello Bvaneck, We regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. If you are willing, please contact us at (330) 644-1800. so we can work towards a resolution. We look forward to hearing from you. Take care!

Jan 04, 2023 -

Bvaneck responded

Frank wants to go to court so I’ll see you there , and after I win will be coming back for more. You damaged our vehicle. You miss diagnose the problem and got rid of the evidence but I have all original paperwork and photos. And will not tolerate what you did to our vehicle. Also have all the text messages jury will agree and you will be paying all my fees after I win and more hope Mike and Frank get to keep there jobs for there negligent service

November 19, 2022

I have purchased many vehicles in my life and this is the first time dealing with Infiniti of Akron. Totally satisfied with the service and support More

by Jpmiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ericka Schneiderman, Ryan Dunn, Frank Bystricky
Jan 04, 2023 -

INFINITI of Akron responded

Hello Jpmiller, We appreciate your positive feedback on your recent experience with us! If there is anything more we can do for you, please give us a call or come by. Have a fantastic day!

September 23, 2022

This dealership is a great place to buy or service your vehicle with a very friendly and helpful staff More

by Smb22499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ericka Schneiderman
Nov 03, 2022 -

INFINITI of Akron responded

Hello, thank you for your five-star rating! Please let us know if you require any further support!

August 19, 2022

The dealership is very customer friendly, as the store is bright and is exceptionally clean. All the staff I dealt with treated me with smiles and professionalism. Michelle, Mike, Grant and Aaron were courte More

by Gwaynec.1206
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron. Mike. Michelle. Grant. All rate 5 stars., RENAE WILEY
July 27, 2022

This dealership has become a joke Have purchased two cars here in last 5 years …one lease and the other for cash …every month we receive an email saying they would love to purchase our 2020 Infiniti bac More

by Shannons118
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Employee not even listed they switch so much
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