INFINITI at Atlantic - Service Center
Jacksonville, FL
212 Reviews of INFINITI at Atlantic - Service Center
Above and beyond making a custom happy. Great experience may have to return for break squeak Great experience may have to return for break squeak More
Great service ! !!!! Never disappointed ever with services! Quick and efficient service. Goes over beyond your expectations! !!!! Never disappointed ever with services! Quick and efficient service. Goes over beyond your expectations! More
The service was fast and efficient, but the pricing was absolutely outrageous. This vehicle was in this shop 10 days ago with a similar issue. The diagnosis was a faulty spark plug and associated coil. The absolutely outrageous. This vehicle was in this shop 10 days ago with a similar issue. The diagnosis was a faulty spark plug and associated coil. The charge for repair was $775, The problem occurred again this week. With a repair charge for the remaining 5 cylinders over $1,400. That is absurd on 2 counts. First, the entire repair could have been completed on the initial visit. Total cost for premium parts at NAPA would be approximately $40 per spark coil and $10 per spark plug. I as a novice mechanic could easily complete the repair in less than 2 hours of labor at an estimated charge of $150 per hour. The only reason we chose your service is for expediency and convenience because I live in Pensacola and my son needed the car for school and work. You should be ashamed of yourselves for such robbery. I will report this situation to the Better Business Bureau. More
Nice roomy dealership with honest, friendly service department staff. I love the Infiniti shirts also. Are they available for customers to purchase? lol department staff. I love the Infiniti shirts also. Are they available for customers to purchase? lol More
Mel and dealership was prompt and courteous completing the service and communicating with us. We would recommend them and plan on returning for any further service the service and communicating with us. We would recommend them and plan on returning for any further service More
12 years and counting. Thank you, Infiniti on Atlantic and Service partner, Mel. You always deliver. Thank you, Infiniti on Atlantic and Service partner, Mel. You always deliver. More
Nice job ! Happy for everything!im not worry when my car service in there! After finished my car clean exterior and vacuum interior! Thanks for everything ! Happy for everything!im not worry when my car service in there! After finished my car clean exterior and vacuum interior! Thanks for everything ! More