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INFINITI at Atlantic - Service Center

Jacksonville, FL

4.8
212 Reviews
Call Service Center (904) 642-0200

212 Reviews of INFINITI at Atlantic - Service Center

Sort by
April 12, 2023

Good service. Don't make this review annoying by requiring 15 word minimum. yada yada yada More

by JLKNAPIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bumgarner
Report | Print
April 01, 2023

I am so pleased and impressed with the service for my Q50 Infiniti. My battery failed to start and after explaining my issue with the Manager, he took care of me completely. I've been going here since mov More

by SteveQ50
Recommend Dealer
Yes
Employees Worked With
Kyle Faustino
Report | Print
March 29, 2023

Awful customer service! If you’re not buying a car they don’t care about you at all.I bought my FX 35 brand new, now I’m having issues paid lots of money to get it fixed her More

by Ledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Bumgarner
Report | Print
Mar 31, 2023 -

INFINITI at Atlantic responded

Sorry you had such an awful experience here at Atlantic Infiniti. We strive for excellence customer service, and I am very disappointed that we did not provide that for you. if you would please give me a call to discuss what we did wrong. My name is Duane Chancey and my cell number is 904-314-5889. Thank you and look forward to discussing with you.

March 28, 2023

As a long time customer, I am always pleased with the service professionals at Atlantic Infiniti. More

by ALY.BAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melis Hadjiloizou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bumgarner, Tanner Chancey
Report | Print
March 28, 2023

Kyle was helpful to me on short notice - really appreciate him helping that way last week More

by no name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Faustino
Report | Print
March 27, 2023

Over all good, service was great time was great need a few more breakfast snacks tho More

by JIMFIELDS1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Chancey
Report | Print
March 24, 2023

Service representative was not friendly when I dropped the car off at 8:30am the morning. I explained that it might be possible for me to return the loaner and retrieve my car around lunch and I was told More

by AMANDAL.SUGALSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Bumgarner
Report | Print
March 21, 2023

I am highly satisfied with the level of service at this Jax dealership. Thank you More

by JMTAYLOR1460
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kyle Faustino
Report | Print
January 21, 2023

I have had nothing but excellent service from this Infinty Dealership. They have given nothing but excellent work More

by Sallyreinhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Stevens
Report | Print
Jan 24, 2023 -

INFINITI at Atlantic responded

Hi Sallyreinhart, thank you so much for your positive comments about Atlantic Infiniti, Inc.! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 17, 2023

The Atlantic Infiniti Service and the whole Infiniti team here in jax is the Best of the Best! They’re knowledgeable and accurate Great customer Service! More

by BIGMAN12
Recommend Dealer
Yes
Employees Worked With
New GM Duwane Chancy , Bruce Stevens
Report | Print
Jan 18, 2023 -

INFINITI at Atlantic responded

Hi Bigman12, thank you so much for your positive comments about Atlantic Infiniti, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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