INFINITI at Atlantic - Service Center
Jacksonville, FL
212 Reviews of INFINITI at Atlantic - Service Center
My recent service appointment was excellent. Mel was quick and attentive to my service needs and time constraints. Mel was quick and attentive to my service needs and time constraints. More
It was easy to schedule an appointment at a convenient time. Roger and Joe answered my questions and explained my inspection and future needs. Very satisfied. We were treated like family. time. Roger and Joe answered my questions and explained my inspection and future needs. Very satisfied. We were treated like family. More
Roger scheduled our appointment at precisely the time we requested. Check in was efficient and work commenced immediately. The multi-point inspection alerted us to recommended additional maintenance (that w requested. Check in was efficient and work commenced immediately. The multi-point inspection alerted us to recommended additional maintenance (that we had deferred previously) and we authorized it for this visit. Invoice price was fair and checkout was also efficient. Our vehicle was returned cleaner than when it arrived. More
I arrived a few minutes early for my appointment. The service advisor didn't get to me until about 10 minutes after my scheduled appointment. Normally that's a negative, but the reason he didn't get The service advisor didn't get to me until about 10 minutes after my scheduled appointment. Normally that's a negative, but the reason he didn't get to me right away is he was answering every question the woman before me had for him. He made sure she was satisfied before moving on. He made no excuses, but I saw the reason for the delay and frankly, it was refreshing to see. While I waited service personnel and salesmen kept me busy with interesting conversation, which is always better than sitting there staring at the television or my phone. They did good work at a fair price in a reasonable amount of time. The facility was clean and everyone was friendly, as usual. Extra services were mentioned, but absolutely no pressure was applied. Far better experience than the other Inifiniti dealership in the area offers, hands down. More
Mel and Roger did a great job in taking care of my issue. The service was excellent! The service was excellent! More
I was very satisfied with the service I received at Atlantic Infinity not one complaint. (Other Infinity dealer in the city I would give less than one star) Atlantic Infinity not one complaint. (Other Infinity dealer in the city I would give less than one star) More