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INFINITI at Atlantic - Service Center

Jacksonville, FL

4.8
212 Reviews

212 Reviews of INFINITI at Atlantic - Service Center

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September 19, 2023

The Supervisor Joe G. Provided excellent service, quick and efficient. Ran over the multi point inspection with detail. More

by PKT_DYNASTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez, Barry Labman, Handel Bhola, Joe Bumgarner
September 16, 2023

Yaz was great and gave good service. Very personable and gave good updates as things were developing. More

by NIMITZC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaz
September 13, 2023

Customer friendly and always advises of upcoming maintenance and current concerns requiring urgent maintenance repairs More

by DEBRA.DAVIS1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bumgarner
September 13, 2023

No follow up on call back l, no response on requests for update. Even after 4 hrs at service I came back without a fix. More

by HEMANT.U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I was there for service, it seems that doesn't matter as there is no category for it
September 11, 2023

Roger Sain and his team are professional and always exceed my expectations. I live with peace of mind that my vehicle is take care of. I trust Roger Sain-over 15 years of excellent service and repairs. More

by kristin.searcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melis Hadjiloizou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Sain and Yaz, Barry Labman, Joe Bumgarner, Tanner Chancey, Kyle Faustino
September 09, 2023

Service help was great. Very helpful and knowledgeable about things that needed to be taken care of. More

by CJBWKGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaz Turkanovic
September 06, 2023

The battery needed to be replaced, bumper was not repaired, and AC stopped working because the evaporator had a leak (3mnths later this was discovered). The dealership let us leave the lot with many More

by Destiny Coram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry Labman
September 01, 2023

Excellent customer service and professionalism. Explain everything well where as I understand all about repairs. Thank you More

by TAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bumgarner
September 01, 2023

Awesome staff, service and attention to detail. Been using Atlantic Infiniti for years and always have a great experience. More

by DANIEL.SOUTHWORTH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Southworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melis Hadjiloizou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo Philpot, Barry Labman, Joe Bumgarner, Tanner Chancey, Kyle Faustino
August 30, 2023

Great customer service, good communication, and a nice lounge. I am a first time Infiniti owner and I am very pleased. More

by GOOSE7277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hernandez
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