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INFINITI at Atlantic - Service Center

Jacksonville, FL

4.8
212 Reviews

212 Reviews of INFINITI at Atlantic - Service Center

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October 25, 2023

Has done everything they said they would and more. From our salesman, who was amazing to the service department. Everything has been two thumbs up. More

by THOMASBARBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Southworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Hanessian, Joe Bumgarner
October 25, 2023

Great customer service. He gave me options and on how to take of my car. More

by TREVIS.RASHAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaz
October 22, 2023

Yaz and the Atlantic Infiniti service team saved the day with excellent service! I was leaving for vacation when I got a flat tire. With my bags packed, the service team fixed it immediately and I was on m More

by JONM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaz
October 22, 2023

Getting our QX60’s regular maintenance was scheduled last week. The team welcomed me and Mel explained the work needed to our 2015 vehicle with over 112K miles. I truly appreciate the service loaner so tha More

by DEGUWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melis Hadjiloizou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bumgarner, Tanner Chancey, Kyle Faustino
October 20, 2023

Awesome, service is great. Treated like family. Always knowledgeable on whatever the situation is regarding my vehicle. More

by LANONA43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Southworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melis Hadjiloizou
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

I called to see if part was in before dropping off my vehicle, told it was, then told it wasn’t in when they had my car. you tried to charge more than quoted. Mel was great, install was good. But being l More

by RLJG713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mel - excellent
October 18, 2023

Never disappointed with service! Mel is outstanding in every way. Courteous, professional and keeps me updated on service. More

by MARYKAYEVANS11D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melis Hadjiloizou
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

Awesome associates who go out of their way to please the customer. Yaz is awesome More

by TIM.J.MINCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaz.
October 17, 2023

The salesman and cashier were great. The person doing my service was not good Saturday. More

by JENKINSM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bumgarner
October 17, 2023

Great service and excellent customer service The area was clean and I was greeted with respect More

by ROSEB1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melis Hadjiloizou
4.0
This rating includes all reviews, with more weight given to recent reviews.
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