INFINITI at Atlantic

Positive experience No pressure sales. Salespeople acted like they actually cared about you. Even apologized for the condition of the building while they are renovating. No pressure sales. Salespeople acted like they actually cared about you. Even apologized for the condition of the building while they are renovating. Would recommend this dealership/ More

Inspection I set an appointment for the lock on my tires and they were able to remove the locks so I could upgrade my wheels. I really appreciated the speedy ser I set an appointment for the lock on my tires and they were able to remove the locks so I could upgrade my wheels. I really appreciated the speedy service. More

Very Satisfied Customer! Great Car! Excellence in service in all realms! Just leased my third Infiniti from Atlantic! Best car buying/ leasing experience ever! Infiniti's live up to all Excellence in service in all realms! Just leased my third Infiniti from Atlantic! Best car buying/ leasing experience ever! Infiniti's live up to all that is advertised! More

Nice experience Handel and Danny made my buying experience easy. They were and still are very nice and accommodating. I had to bring my car back for a minor issue. Handel and Danny made my buying experience easy. They were and still are very nice and accommodating. I had to bring my car back for a minor issue. The service department was just as easy to deal with. More

Best Ever For 25+ years I've owned/leased an Infiniti...Atlantic has been exceptional in all aspects of Sales and/or Service.They know and have maintained my la For 25+ years I've owned/leased an Infiniti...Atlantic has been exceptional in all aspects of Sales and/or Service.They know and have maintained my last 4 vehicles and know them more than I when it comes to maintenance and I'm always confident and trusting with their recommendations ...ESPECIALLY my service consultant Rome!!!! More

Perfect From beginning to end, the experience there was perfect. I will definitely be returning in the future. Sales, service and everyone in between was grea From beginning to end, the experience there was perfect. I will definitely be returning in the future. Sales, service and everyone in between was great. More

Excellent Customer Service Mr. Southworth was very courteous and helpful. I was in and out in less than 30 minutes. He was able to answer all my questions and provide the inform Mr. Southworth was very courteous and helpful. I was in and out in less than 30 minutes. He was able to answer all my questions and provide the information I needed. More

Best Dealership in Jacksonville My wife and I have leased or purchased 19 Infiniti autos from Atlantic Infiniti. Would not deal with anyone else. Professional, knowledgeable, and c My wife and I have leased or purchased 19 Infiniti autos from Atlantic Infiniti. Would not deal with anyone else. Professional, knowledgeable, and courteous sales personnel. After the sale the service department is the best. Service and/or repairs done right the first time. More

Very good experience We went in to buy an used Infiniti at this dealer. We had a great experience working on the purchase with Nick who was very prompt, helpful and friend We went in to buy an used Infiniti at this dealer. We had a great experience working on the purchase with Nick who was very prompt, helpful and friendly. Nick and the others at the dealership made our whole car buying an enjoyable experience. More

Mislead that the vehicle had navigation. About a month ago we bought a Q50 from Atlantic Infinity. During the test ride I was lead to believe that the car had navigation and a during the pa About a month ago we bought a Q50 from Atlantic Infinity. During the test ride I was lead to believe that the car had navigation and a during the paperwork process the salesman (Dan) again went over the nagivigation and checked off that it was working etc. On the way home ( I live in Tallahassee). I realized that the car didn't have the navigation option that I thought it did. I immediately called Dan. He apologized several times and said he would begin looking for a car that fit what I was looking for and thought I was buying. After a month and a half of looking, the option to get what I wanted has boiled down to a new car. Atlantic Infinty will only give me $27000 for a car I paid $31900 for a month ago when their salesman represented that it had the options I wanted. $5000 for a mistake that they made! They are treating it as I later decided that I had to have navigation. Which BTW is a $1400 option. Defiantly not worth the difference in cost of a new car and a loss of $5000! I traveled to Jax because I had previously had a great experience with them. But I feel completely mislead and cheated. All I want is for them to make it right. They made money on the car they sold me now they want to do it again on the same car and on a new one. Shameful! I love the infinity Brand but in the future I will be shopping elsewhere. Atlantic infinity should honor the paperwork and the representations of their salesman! More