INFINITI at Atlantic

Your sales representative, Brandon, was attentive, knowledgeable, courteous, and very helpful to answer or get answers to all of our questions. knowledgeable, courteous, and very helpful to answer or get answers to all of our questions. More

Service Rep. Joe was very professional and served all my needs. No issues with the service. Joe was very professional and served all my needs. No issues with the service. More

Went in for a simple oil change. Was told OEM oil was not available and had to be ordered in, a 20-30 min delay. Or I could pay $30 more for synthetic. I said I wanted OEM. Then wh Was told OEM oil was not available and had to be ordered in, a 20-30 min delay. Or I could pay $30 more for synthetic. I said I wanted OEM. Then when service was done I was told it would be 30 min to wait for car wash because it was “backed up” even tho waiting area didn’t seem busy. Finally, when I got in car, the windshield sticker said next oil change was due at 178,000 miles even though my car only has 80,000 miles on. Sticker also said next change was due 8/8/2024, which is one year from date of service. They can’t even get window sticker info correct, which makes me question how good multi-point inspection was performed. I have an airbag warning light flashing on my dashboard and they didn’t mention anything about it! More

The salesman (Dan) we were matched with was fidgety, aggressive, interrupted, and asked the same questions over and over because he wasn't listening. I understand we were there to buy a car that is not aggressive, interrupted, and asked the same questions over and over because he wasn't listening. I understand we were there to buy a car that is not an Infiniti but he had no knowledge of the vehicle and did not seem to want to learn more. Later, he misinformed me about details of the deal, and told me "don't get mad!" at my first question. I was sent to speak with the manager who clarified the actual deal terms...not what I agreed to initially. I bought the vehicle because they had the one I wanted...not because of the dealership. More

Bryan Shannon was great. Would recommend friends and family to him to purchase a vehicle. Would advise customers to bring their own financing. Would recommend friends and family to him to purchase a vehicle. Would advise customers to bring their own financing. More

Everyone was professional, friendly and knowledgeable. This was our 5th Infiniti and each experience is better than the last.We just walked in and were happy that the sales Rep we had used before was the This was our 5th Infiniti and each experience is better than the last.We just walked in and were happy that the sales Rep we had used before was there and available - Dan Hannessian was great. More

Terrific experience from both a sales and lease financing perspective. I will continue to be a customer of Atlantic Infiniti. perspective. I will continue to be a customer of Atlantic Infiniti. More

Outstanding service! The best service experience at Infiniti ! Wish I had used them earlier. Service is very good The best service experience at Infiniti ! Wish I had used them earlier. Service is very good More

Friendly service from all. Time more time than I hoped but everything was completed and I would recommend Time more time than I hoped but everything was completed and I would recommend More