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INFINITI at Atlantic

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.7
361 Reviews
We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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10980 Atlantic Blvd

Jacksonville, FL

32225

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Showing 361 reviews

September 13, 2023

No follow up on call back l, no response on requests for update. Even after 4 hrs at service I came back without a fix. More

by HEMANT.U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I was there for service, it seems that doesn't matter as there is no category for it
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September 11, 2023

Roger Sain and his team are professional and always exceed my expectations. I live with peace of mind that my vehicle is take care of. I trust Roger Sain-over 15 years of excellent service and repairs. More

by kristin.searcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melis Hadjiloizou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Sain and Yaz, Barry Labman, Joe Bumgarner, Tanner Chancey, Kyle Faustino
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September 09, 2023

Service help was great. Very helpful and knowledgeable about things that needed to be taken care of. More

by CJBWKGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaz Turkanovic
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September 07, 2023

Outstanding customer service staff was very professional and took care of me. I would strongly recommend them to friends and family. Thank you.. More

by BUFFPEB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rejon Mark Mazumder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex York
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September 06, 2023

The battery needed to be replaced, bumper was not repaired, and AC stopped working because the evaporator had a leak (3mnths later this was discovered). The dealership let us leave the lot with many More

by Destiny Coram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry Labman
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September 01, 2023

Excellent customer service and professionalism. Explain everything well where as I understand all about repairs. Thank you More

by TAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bumgarner
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September 01, 2023

Awesome staff, service and attention to detail. Been using Atlantic Infiniti for years and always have a great experience. More

by DANIEL.SOUTHWORTH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Southworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melis Hadjiloizou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo Philpot, Barry Labman, Joe Bumgarner, Tanner Chancey, Kyle Faustino
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August 30, 2023

Great customer service, good communication, and a nice lounge. I am a first time Infiniti owner and I am very pleased. More

by GOOSE7277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hernandez
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August 30, 2023

I enjoy going to get my car serviced at infinity west friendly staff. Quick and efficient service More

by MIASAY35@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melis Hadjiloizou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bumgarner, Tanner Chancey, Kyle Faustino
Report | Print
August 30, 2023

Charged over $200 to read service engine light error code. All it needed was a software update. Home dealership confirmed they would have done it for free. More

by ROBBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
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