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1,183 Reviews of INFINITI Stuart - Service Center
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August 28, 2020
I'm always paying 2-3 times more than expected for service. I paid a very substantial amount for my air conditioning problem that has only been slightly improved. After already spending thousands of d service. I paid a very substantial amount for my air conditioning problem that has only been slightly improved. After already spending thousands of dollars I was told yesterday that I could come back and spend 6-7 hundred more to try and get it improved. If I get a flat tire, Im told that I need to buy two even though I was told that the flat tire would be pro-rated. I still get zero value for the tire. The service dept is a revolving door but no matter who it is... they are always trying to convince me to spend more money. While the direct person Im dealing with is typically friendly, the rest of the staff is always non-social. More
by MATTPINA
Verified CustomerEmployees Worked With
Kevin Horner, Darren Sooknanan
August 27, 2020
Amazing service every single time! Kevin is a true professional and makes getting your car serviced easy! I have bought two cars at this dealership and have never had a bad experience. Thank You! professional and makes getting your car serviced easy! I have bought two cars at this dealership and have never had a bad experience. Thank You! More
by HKANE116
Employees Worked With
Kevin Horner
August 24, 2020
Great and efficient service. The service department are very professional and timely. I never have any issues and they make sure to get the work done. They always keep me apprised of the situation which I very professional and timely. I never have any issues and they make sure to get the work done. They always keep me apprised of the situation which I appreciate. More
by BABYGEL413
Employees Worked With
Kevin Horner
August 19, 2020
Darren S is a great, productive and hardworking young man. He is a necessity to this company he goes above and beyond and strives for excellence everytime I come in for my service man. He is a necessity to this company he goes above and beyond and strives for excellence everytime I come in for my service More
by Ronalddoon15
Employees Worked With
Darren Sooknanan
July 31, 2020
Thank to Peter our salesman to oversee our service visit on our new truck. He kept us up to date by phone calls and texts. I would recommend anyone looking to buy a new infinity vehicle to contact Peter i on our new truck. He kept us up to date by phone calls and texts. I would recommend anyone looking to buy a new infinity vehicle to contact Peter in sales. Judith Smith More
by JUDITHKSMITH
Employees Worked With
David Ferrara, Whitney Robinson, John Harrison , Peter Brooks
July 17, 2020
Warning light issue Quick to inspect car and alert me to the issue. Thanks to Mary I had the information I needed in short order and was able to decide on course of actio Quick to inspect car and alert me to the issue. Thanks to Mary I had the information I needed in short order and was able to decide on course of action. More
by Larry W
Employees Worked With
Mary Kniffen
July 15, 2020
Was not expecting that my vehicle NEVER entered service area, "head mechanic" supposedly diagnosed as "normal" noise but never witnessed him even seeing my vehicle!! area, "head mechanic" supposedly diagnosed as "normal" noise but never witnessed him even seeing my vehicle!! More
by PATTYRENNA
Employees Worked With
Mary Kniffen
July 14, 2020
Great Service! Kevin is always a pleasure to work with. Thank you Kevin for all you do to make everything run smoothly when I bring my vehicle in for service. Kevin is always a pleasure to work with. Thank you Kevin for all you do to make everything run smoothly when I bring my vehicle in for service. More
by NICOLESPATAFORA
Employees Worked With
Kevin Horner
