INFINITI Stuart - Service Center

SERVIVE ON 03/07/2020 I've been there for service many times.....this time was a bit unusual, my car was brought back to the bay on 3 different occasions on the same visit. I've been there for service many times.....this time was a bit unusual, my car was brought back to the bay on 3 different occasions on the same visit.....I think you were a bit short handed so I wont judge on this visit alone.....all my other visits were great! Mary and Stacey were great! More

friendly greeting Quick to greet when you pull into to service...but when returned had a very long wait..I had a loaner, so returning took a little longer then expected Quick to greet when you pull into to service...but when returned had a very long wait..I had a loaner, so returning took a little longer then expected. More

my visit Kevin was very accommodating the loaner was appreciated but I did think the car would have gotten a wash. it rained that am but the weather was nice Kevin was very accommodating the loaner was appreciated but I did think the car would have gotten a wash. it rained that am but the weather was nice the rest of the day. not a big deal and thanks again More

service excellent first service on our q 50 darren vary helpful explained everything to my wife and i before we left wash was also vary good excellent first service on our q 50 darren vary helpful explained everything to my wife and i before we left wash was also vary good More

Great service from start to finish! Arrived without an appointment, was greeted immediately upon arrival. Spoke with ASM let him know what I was there for. He wrote me up and advised me Arrived without an appointment, was greeted immediately upon arrival. Spoke with ASM let him know what I was there for. He wrote me up and advised me approximate amount of time it would take to get it all done. Vehicle was completed washed and delivered on time. Kudo's to Darren my service consultant! More

Kevin always does a superb job overseeing my service appointments and making sure all service coupons are taken in to account. I always work with Kevin because he has my loaner ready and makes sure ever appointments and making sure all service coupons are taken in to account. I always work with Kevin because he has my loaner ready and makes sure everything is properly completed. More

happy with my service As usual Kevin was great with my service call. The gentlemen who helped when I pulled into the service area were friendly and helpful. I don’t feel As usual Kevin was great with my service call. The gentlemen who helped when I pulled into the service area were friendly and helpful. I don’t feel that this part of the survey should be required. More

Scheduled Maintenance I have purchased 2 Infiniti Q50 from this dealership and brought one in for service. I did not have an appointment but was greeted by service personne I have purchased 2 Infiniti Q50 from this dealership and brought one in for service. I did not have an appointment but was greeted by service personnel immediately and the service order was written up and done timely. More

This is what I sent Kevin later that afternoon. Kevin,      Thank you for the great first Service experience at Infiniti of Stuart. Also, thank you for taking the time out of your busy day t Kevin,      Thank you for the great first Service experience at Infiniti of Stuart. Also, thank you for taking the time out of your busy day to help us with the home link gate and garage door opener when no one else could.  Christopher Kaczynski  More

They were ready They expected me for the service, and even though I arrived about half an hour early, they started on my car right away. When there was a question ab They expected me for the service, and even though I arrived about half an hour early, they started on my car right away. When there was a question about whether to do a specific repair, they asked me. I was in and out in 2 1/2 hours. The lounge has comfortable seating, and there is a table where you can work and write., as well as coffee, water, and snacks. Mary Kniffen was very knowledgeable and helpful. More