INFINITI Stuart - Service Center

Good service. Easy to get an appointment. Service advisor, Darren did a great job. No issues whatsoever. Only issue is doing this survey on a cell phone advisor, Darren did a great job. No issues whatsoever. Only issue is doing this survey on a cell phone More

20,000 mile service Service people were friendly and apparently competent. However, it seemed to take longer than necessary to accomplish what needed to be done, as i Service people were friendly and apparently competent. However, it seemed to take longer than necessary to accomplish what needed to be done, as i was able to observe through a window what was going on with my vehicle. I agreed to replacing the brake fluid, although I wondered why it was necessary with only 20,000 miles, and the cost was a lot more than I expected it to be. The wheels were rotated as expected and deemed appropriate in addition to changing the oil and filter. More

Good service as always From arrival, to driving the loaner to picking up the car, my experience with Kevin was excellent. The loaner was great with all of the technology and From arrival, to driving the loaner to picking up the car, my experience with Kevin was excellent. The loaner was great with all of the technology and gadgets, lots of fun. More

Great Service, Caring People I needed another key for my 2015 Nissan Murano that I bought from Infiniti of Stuart. Additionally, it was also time for an oil change. Eric greeted m I needed another key for my 2015 Nissan Murano that I bought from Infiniti of Stuart. Additionally, it was also time for an oil change. Eric greeted me when I pulled in for my appointment. I really like him because he's so mellow and just has an easy-going way about him. He got me checked in and before I knew it I got a text from my service advisor, Kevin to let me know how I could reach him if I had any questions while my car was being serviced. As I was waiting, my salesperson, Limage stopped by to say hello. He asked how I was doing and the fact was that I haven't been doing too well. In April of this year, my sister committed suicide and I have been overcome with grief. Some days are so heavy with sadness and I was having one of those days. Limage sat down and talked with me and was very sympathetic to my grief, yet he encouraged me as well. I appreciated that more than I can tell you. As if all of this isn't enough goodness for one service visit it ends with beautiful Miss Whitney. She got my key all squared away and made sure that all of my car concerns were addressed and solved. She is truly a sweetheart! So besides an oil change, I received so much kindness from these 4 caring individuals and they truly made my day. I'll be back! More

Very great customer service. Everyone is friendly. Service is great and also you don't have to wait long once you make an appointment. Had my car in and out after serving my vehicle in less than 2 hou Service is great and also you don't have to wait long once you make an appointment. Had my car in and out after serving my vehicle in less than 2 hours. More

Mary was nice, however my car was finished for over 20 minutes and I had to go and ask another service person to check me out. Also, it was close to 2 hours for an oil change. minutes and I had to go and ask another service person to check me out. Also, it was close to 2 hours for an oil change. More

Great Customer Service! I always have a great experience when dropping/picking up my car for service. Jennifer is amazing on following up and ensuring, all my concerns are no I always have a great experience when dropping/picking up my car for service. Jennifer is amazing on following up and ensuring, all my concerns are notated. Kevin is great with getting me in and out, and explaining what I'm having done and the cost. I love the "White Glove Treatment"...Great customer service! More

Service The service advisor was very professional and courteous.A positive customer experience.would recommend this to others. Very pleased.with Mary’s work e The service advisor was very professional and courteous.A positive customer experience.would recommend this to others. Very pleased.with Mary’s work ethic.and I’ll be back. More

Excellent customer service and grateful to have received a loaner vehicle. Darren was very helpful.I enjoyed the hot chocolate and snacks too.thank you. a loaner vehicle. Darren was very helpful.I enjoyed the hot chocolate and snacks too.thank you. More